Enterprise Architect

• Feb 2020 - Present

Director

Enterprise Solution Architect

• Aug 2019 - Nov 2019

• Lead Enterprise Architect reporting to CTO and CIO of Pepco Poland• Managing SAP SuccessFactor with SAP Workforce Management rollout for Hungry, Slovakia, Latvia and Romania. • Introduced formal processes, templates, design patterns and architectural principles to guide current and future architecture and solution design.• Evaluating key decisions and solution designs involving SAP Success Factors, SAP HR, Workforce management, Oracle Retail and Microsoft Dynamics. • Principal Architect overseeing integration and deployment of SAP SuccessFactor , SAP Workforce Management with SAP HR/ ERP systems. • Guiding the architecture practice to the next level of maturity by leveraging new technologies, techniques and design patterns.

Solutions Architect

• Sep 2018 - Jul 2019

Sr. Solution Architect

• Sep 2018 - Jul 2019

Solutions Architect

• Sep 2016 - Sep 2018

Lead Solutions Architect

• Apr 2016 - Jul 2016

• Responsible for managing the SPM (Spare Part Management) across Europe. • Responsible for supporting French business making sure that the deployed Solution supports the day to day activities within the dealer network.• Designing, Configuring and developing the new change request with the business and the development teams. • Co-coordinating test and deployment strategy for the new changes. • Preparing the presentations for the new market Spain, Italy and Istanbul of the existing Solution.• Analyse the gap between the existing French solution and the new market requirements. • Configuration of the new pilot system for Spain, Italy and Istanbul.• Working with CRM BRF, EWM, Sales and Distribution OCT, PI Interfaces, PPF Actions, Interfaces with 3rd parties.

Solution Architect

• Jun 2013 - Mar 2016

• Responsible for solution architecture across SAP platform, estimation and vendor management (CBP process management)• Conducted Solution-led design approach workshop with Business Sponsors, stakeholders to reduce the gaps in the business requirements • Responsible for writing Blue Print Document based on business requirement defined in Project Concept Document.• Designed solutions involving integration with various 3rd party systems.. • Designed and managed detailed level Solution design for the Smart meter rollout programs for all BG Customers using SD, CS, Billing, CRM/ISU and integrated systems. • Manage Solution design review workshops to present the solution to business stakeholder to reduce the sign-off timelines.• End to End Order to cash system design involving configuration of Sales order, Delivery, Billing and warehouse management, Special functions in SD, Pricing Procedures with enhancements, Rebate and Credit Management.• Responsible for managing Plant Maintenance objects like Service orders, Service notifications, Equipment, Functional locations. Integration with SD. • Responsible for the integration with FI/CO, Inventory management, Materials Management, Customer service, Planning and CRM. • Responsible for Data mapping for new interfaces in Plant maintenance and CRM.• Responsible for designing and implementation of the new IDoc’s, Customer interfaces, Material interfaces within BG environment and 3rd party systems. • End to End design of the Customer Service Solution. Expert in Material Master, Vendor Master, Integration with 3rd party interface, Service agreements/ contracts configuration, Pricing, Agent Workbench, CRM BRF for Pricing, PPF action framework, Activity management, PI integration, IBase and Service order management• Responsible for designing Test strategy, test plans, UAT and Integration testing. Go-live preparation overview and Go-live support management.

Solution Architect CRM

• Jan 2013 - May 2013

•Configuration of PP modules integration with QM. Integration with FI, SD and TPM. •Responsible for overall system architectural, third party systems interfaces, Vendor integration and 24* 7 systems. •Design end to end solution for OTC process covering LORD (R/3 Lean Order) configuration, Interaction Centre, SAL escalation with workflow. Campaigns Automation and Middleware set up. Service Management, Claims and Return processing in CRM and integration with SD service management. •Accounts receivable, SD billing integration, Vendor data integration. •Responsible for report design using BW, preparing the functional specification of the reports, discussions with development team to understand the efforts and impact of the existing design. •Playback the design to the business stakeholders to verify the design is delivering the required functionalities.

Sr. Consultant

• Sep 2012 - Dec 2012

Define upgrade strategy document.•Manage workshops to discuss CRM standard functionality on Pricing, Sales Orders, Opportunities and Sales Quotations. •Responsible for identifying enhancements and modifications

CRM Functional Consultant

• Aug 2006 - Aug 2012

Sr. Consultant

• 2005 - 2007

CRM Team Lead at OCS

• Apr 2007 - Mar 2009

I am working as Freelance contractor @OCS, Crawley.

Sr. consultant

• 2005 - 2007

Sr. Consultant

• 2005 - 2007

Associate consultant

• Feb 2002 - 2005

Sr. Consultant

• 2002 - 2005

sr consultant

• 2000 - 2002

consultant

• 2000 - 2002

Sr. Consultant

• 1999 - 2002