UAV Operations Engineer

• Aug 2023 - Present

Solutions Engineer

• Mar 2023 - Apr 2023

◦ Leading design schematics of warehouse, automated storage and retrieval system (GTP) and conveyor system ◦ Documenting Functional Specification Document (FSD) and ensuring alignment of business requirements and technical capabilities are properly handed over to product’s team ◦ Implementation of expansion of Customer Experience Zone (CEZ) project and hosted multiple potential customers to demonstrate products and solutions capabilities

Client Success Engineer

• Aug 2021 - Feb 2023

◦ Managed customer accounts and relations with various stakeholders from micro-fulfilment and omni-channel fulfilment centers ◦ Provided technical support for automated system on site; ensuring level 1 & 2 support requests are resolved on timely manner ◦ Led implementation of 141 Good to Persons(GTP) robots, 24 sortation robots and 2 KUKA robotic arm system for a fulfilment center with daily average minimum outbound worth of $ 500,000 and UPH of 425 per station. ◦ Led end to end and… Show more ◦ Managed customer accounts and relations with various stakeholders from micro-fulfilment and omni-channel fulfilment centers ◦ Provided technical support for automated system on site; ensuring level 1 & 2 support requests are resolved on timely manner ◦ Led implementation of 141 Good to Persons(GTP) robots, 24 sortation robots and 2 KUKA robotic arm system for a fulfilment center with daily average minimum outbound worth of $ 500,000 and UPH of 425 per station. ◦ Led end to end and performance testing of deployed automated system -Identified and resolved critical issues in hyper-care, resulting in a 12% improvement in user experience and Warehouse Execution System (WES) performance ◦ Assisted on designing and implementing a conveyor sortation system for fulfillment center of fashion brand - built Ladder logic diagram (on Allen Bradley PLC) on basis of the box sizes sort code. ◦ Reduced manual efforts by creating python scripts to automate the process of sending & retrieving data from databases ◦ In charged of conducting training for the system specialist and managers, enabling their understanding and adoption of system ◦ Improved 18% efficiency in overall outbound processes after identifying the bottleneck process - Analyzed on dashboards

Sales Analyst

• Sep 2017 - Jul 2018

◦ Managed annual business of 100K USD for BSW Germany’s products ◦ Added new customers from new business field by implementing effective networking strategy ◦ Consulted solution for vibration and noise isolation to building structures, theaters and recording studios ◦ Design, drafting and structural analysis of floors on Solidworks and ANSYS tools ◦ Assisted manufacturing and quality check department to ensure quality product delivered to customer ◦ Planned to purchase… Show more ◦ Managed annual business of 100K USD for BSW Germany’s products ◦ Added new customers from new business field by implementing effective networking strategy ◦ Consulted solution for vibration and noise isolation to building structures, theaters and recording studios ◦ Design, drafting and structural analysis of floors on Solidworks and ANSYS tools ◦ Assisted manufacturing and quality check department to ensure quality product delivered to customer ◦ Planned to purchase, scheduling and managing inventory with data collection and data analysis to meet the customer delivery and installation promise Show less ◦ Managed annual business of 100K USD for BSW Germany’s products ◦ Added new customers from new business field by implementing effective networking strategy ◦ Consulted solution for vibration and noise isolation to building structures, theaters and recording studios ◦ Design, drafting and structural analysis of floors on Solidworks and ANSYS tools ◦ Assisted manufacturing and quality check department to ensure quality product delivered to customer ◦ Planned to purchase… Show more ◦ Managed annual business of 100K USD for BSW Germany’s products ◦ Added new customers from new business field by implementing effective networking strategy ◦ Consulted solution for vibration and noise isolation to building structures, theaters and recording studios ◦ Design, drafting and structural analysis of floors on Solidworks and ANSYS tools ◦ Assisted manufacturing and quality check department to ensure quality product delivered to customer ◦ Planned to purchase, scheduling and managing inventory with data collection and data analysis to meet the customer delivery and installation promise Show less