Nile Cook

Technical Relationship Manager at ClickOn IT London (CITL)
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Bio

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Credentials

  • HTML
    Sololearn
    Jan, 2023
    - Nov, 2024
  • SQL
    Sololearn
    Jan, 2023
    - Nov, 2024
  • Python (Beginner)
    Sololearn
    Aug, 2022
    - Nov, 2024

Experience

  • ClickOn IT London (CITL)
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Relationship Manager
      • Mar 2023 - Present

      Senior Engineer handling 3rd line escalations and projects across London, Surrey and International businesses and schools. Senior Engineer handling 3rd line escalations and projects across London, Surrey and International businesses and schools.

  • Supportwave
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior IT Engineer
      • Jan 2023 - Present

      Experienced 1st/2nd/3rd Line Technician.

    • System Engineer
      • Apr 2022 - Jan 2023

      IT Support in home, SOHO and corporate spaces, personally specialising in Networking and Cloud Technologies.

  • turn IT on
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Consultant
      • Jun 2022 - Mar 2023

      IT Consultant supporting schools in South West London. IT Consultant supporting schools in South West London.

  • The Beckmead Trust
    • United Kingdom
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Behaviour Mentor and Teaching Assistant
      • Sep 2019 - Jun 2022

      Managing and deescalating challenging behaviours and implementing behaviour management strategies. Voluntary IT Aid. Managing and deescalating challenging behaviours and implementing behaviour management strategies. Voluntary IT Aid.

  • Freelance
    • London, England, United Kingdom
    • Freelance IT Technician
      • Apr 2016 - Apr 2022

      Freelance IT Support Technician specialising in logical and physical infrastructure development for SOHO and Corporate Spaces. Freelance IT Support Technician specialising in logical and physical infrastructure development for SOHO and Corporate Spaces.

  • Kingston University
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador and Events Supervisor
      • Oct 2017 - Jul 2019

      Ambassador for Kingston University and Supervisor for Graduation Events. Leading events at the Big Bang Fair and New Scientist Live involving robotics and electronics. Ambassador for Kingston University and Supervisor for Graduation Events. Leading events at the Big Bang Fair and New Scientist Live involving robotics and electronics.

  • Explore Learning
    • United Kingdom
    • Primary and Secondary Education
    • 700 & Above Employee
    • Academic Tutor
      • Sep 2014 - Sep 2018

      Computing Curriculum Tutor, teaching children aged 4-17 basic typing skills and introductions to coding using Scratch. Computing Curriculum Tutor, teaching children aged 4-17 basic typing skills and introductions to coding using Scratch.

  • Metropolitan Police
    • United Kingdom
    • Law Enforcement
    • 700 & Above Employee
    • Police Officer
      • Dec 2015 - May 2018

      Special Constable for Emergency Response and Safer Neighbourhood Team. Special Constable for Emergency Response and Safer Neighbourhood Team.

Education

  • Kingston University
    Bachelor's degree, Nutrition, Exercise and Health
    2016 - 2019

Community

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