Nikos Kapsalas
Commercial Manager at PHYTORGAN SA- Claim this Profile
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Bio
Experience
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PHYTORGAN SA
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Greece
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Chemical Manufacturing
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1 - 100 Employee
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Commercial Manager
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Sep 2021 - Present
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Sales Manager
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May 2020 - Sep 2021
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Bayer Crop Science
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Morocco
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Farming
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100 - 200 Employee
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Sales Regional Manager South Greece - Cyprus
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Jan 2012 - Dec 2019
- Drove activation of the country commercial strategy at district level and ensured its full understanding by the sales district team.- Defined, implemented and followed-up on high value sales plan of Central, South Region in Greece and Cyprus.- Monitored and was responsible for 12M€ turnover.- Monitored and evaluated the sales network.- Ensured delivery of forecasted sales results according to sales plan, provided accurate monthly sales forecast and stimulated corrective actions in case of deviations in a timely way.- Shared business and channel objectives on cross functional territory teams (sales, development marketing, field marketing, technical consultants) ensuring empowerment and collaboration within the teams.- Instilled trust and fostered a customer centric, solutions -oriented client approach.- Identified market opportunities to extend client portfolio and increase business unit’s market share.- Handled customer complaints and improved customer satisfaction rate in compliance with strict quality management standards.- Coordinated, supported, trained and mentored members of the sales team with the aim to establish and maintain a high performing team.- Organized promotion and pull activities.- Οversaw the timely money collection from the clients.- Addressed issues and challenges of clients in a timely manner.- Proposed and took actions in order to minimize financial risks. Increased synergies between crop protection and seeds departments. Show less
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Customer Advisory & Sales Representative
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Sep 1987 - Dec 2011
- Coordinated sales activities of the combined Crop Protection and Seeds portfolio to achieve sales budget volumes, turnover and market share, within Attica, Aegean Islands, Viotia, Fthiotida and Evia.- Ensured full implementation and compliance with the Crop Science commercial and credit policy, by constantly keeping transactional partners informed on commercial terms and relevant special commercial actions.- Established close and sustainable relationships with transactional and other potential partners by handling possible issues reactively and proactively to provide solutions to occurring problems, ensuring high customer satisfaction.- Acquired thorough understanding and knowledge of all sale channels (points of sale, competition positioning, crops, agricultural inputs market, key farmers etc.).- Communicated internally market highlights and illustrated relevant insights in the yearly channel-segmentation exercise.- Successfully monitored open items and managed outstanding payments.- Acquired thorough knowledge of Crop Science solutions and provided technical support on a need basis to transactional partners and farmers (filed visits etc.).- Established relations with opinion leaders (key farmers, food chain, influencers and advisors, extension services) in order to gain customer insights and stimulate sales growth.- Actively participated in territory teams, contributed in the design and implementation of the action plan, according to shared customer’s objectives in the assigned territory. Show less
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Education
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Agricultural University of Athens
Master's degree, Faculty of Crop Science