Experience

PIRATE.COM
• United Kingdom
• Music
• 1 - 100 Employee
• Senior Operations Manager

  • Apr 2022 - Present


Zapp

• Food and Beverage Services
• 1 - 100 Employee

• Senior Expansion Manager

  • May 2021 - Apr 2022

  Launched UK (London+28, Manchester, Bristol, Cambridge) managed the end-to-end process of new launches to ensure timely and successful go-lives. Defined strategy and processes around expansion and optimized thereafter. Led & delivered projects & process changes ensuring that operational requirements were maintained to the highest standards, to improve customer experience. This included; Project Management & implementation of market-wide initiatives Analysing & controlling KPI data sets to shape project decisions. Cross-functional collaboration and stakeholder management Besides driving expansion and operation strategy I was also involved in supporting and solving supply chain projects like capacity planning, operations planning and internal distribution models. Show less



VOI Technology

• Sweden
• Consumer Services
• 500 - 600 Employee

• Launch and Expansion Specialist

  • Mar 2019 - May 2021

  Led new market operations and international expansion in over 60 cities across Europe. Additionally, launched 19 cities across the UK. Defined and executed growth strategies in local markets. Engaged stakeholders globally to build the foundation for each local expansion. Drive new partnerships and initiatives to promote growth and long-term success. Drive strategic thinking for partnerships across Europe collaborate with the Head of Business Development on broader planning and goal setting for the team. Created scalable processes to empower local teams across Europe. Show less



Zetterberg

• United States
• Medical Practices

• Operations Manager

  • Oct 2016 - Dec 2017

  To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs at regional level. Building motivated and high performing teams. Management of UK office, budgets, HR and Vendors. To contribute to the development, implementation, monitoring and review of a business strategy that maximises the retail net profit by driving sales and controlling costs at regional level. Building motivated and high performing teams. Management of UK office, budgets, HR and Vendors.



SafeStuff AB

• Sweden
• Information Technology and Services

• Business Development Manager

  • Dec 2015 - Sep 2016

  Accountable for supervising the entire organization reporting only to the CEO. Responsibilities included Innovation, digital development, and creation of new revenue streams, on boarding new partners and nurturing relationships with existing, overseeing the customer experience across the entire corporate ecosystem. As well as diverse business operations. Accountable for supervising the entire organization reporting only to the CEO. Responsibilities included Innovation, digital development, and creation of new revenue streams, on boarding new partners and nurturing relationships with existing, overseeing the customer experience across the entire corporate ecosystem. As well as diverse business operations.



Dropit Shopping

• United Kingdom
• Software Development
• 1 - 100 Employee

• Operations Manager

  • Jan 2014 - Dec 2015

  Office management responsibilities ranging from Staff queries, expenses, office moves, on boarding new members, HR, Budgets, project management, implementation of new technologies software and hardware reporting only to CEO. Office management responsibilities ranging from Staff queries, expenses, office moves, on boarding new members, HR, Budgets, project management, implementation of new technologies software and hardware reporting only to CEO.



Little Emperors & Co

• United Kingdom
• Retail

• Bussiness Developement Manager

  • Sep 2013 - Dec 2015

  Acquiring and entertaining relationships with hotels globally and luxury lifestyle locally in London. Regularly carrying out site visits to ensure standards are kept. Providing unique and tailored luxury lifestyle and Dining requests to black tier members. Promoting and growing the membership base. Acquiring and entertaining relationships with hotels globally and luxury lifestyle locally in London. Regularly carrying out site visits to ensure standards are kept. Providing unique and tailored luxury lifestyle and Dining requests to black tier members. Promoting and growing the membership base.



William Grant & Sons Nordic AB

• Finance Assistant

  • Mar 2012 - Sep 2013

  Supported the Nordic Managers operations. Collaborated in the execution of events, regularly measured and reported results. Oversaw and coordinated internal financial performance. Supported the Nordic Managers operations. Collaborated in the execution of events, regularly measured and reported results. Oversaw and coordinated internal financial performance.



Whaam AB

• Sweden
• Technology, Information and Internet

• Project Manager

  • Mar 2010 - Mar 2012

  Developed and executed quarterly PR plans. Liaised with local partners about joint PR activities. Supported various social media channels and initiatives. Managed speaking opportunities of whaam.coms attendance at key industry events. Developed information materials and Q&As. Developed and executed quarterly PR plans. Liaised with local partners about joint PR activities. Supported various social media channels and initiatives. Managed speaking opportunities of whaam.coms attendance at key industry events. Developed information materials and Q&As.



TA Group AB

• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Finance Associate

  • Feb 2010 - Mar 2012

  Assisting Finance Manager at key times such as budget period and entering agreed balances into Hyperion, Group forecasting tool. Ad Hoc Month End and Reporting responsibilities Coding and processing of supplier invoices on to Accounts Payable ledgers. Assisting Finance Manager at key times such as budget period and entering agreed balances into Hyperion, Group forecasting tool. Ad Hoc Month End and Reporting responsibilities Coding and processing of supplier invoices on to Accounts Payable ledgers.



Stella McCartney

• United Kingdom
• Retail Apparel and Fashion
• 400 - 500 Employee

• PR Assistant Intern

  • Dec 2008 - Dec 2009

  Managed editorial and celebrity dressing requests, monitored for coverage, Assisted PR Managers with day to day tasks, maintained the showroom, Press mailings, competitive research and compiled and updated media lists. Managed editorial and celebrity dressing requests, monitored for coverage, Assisted PR Managers with day to day tasks, maintained the showroom, Press mailings, competitive research and compiled and updated media lists.