Nikolina Čujko
Head of PMO at Comping- Claim this Profile
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Bio
Credentials
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Engagement management
Les Fontaine, Paris -
ITIL v3 Foundations
EXIN International -
PMP
Project Management Institute -
Qualification for accountancy and finance
RRiF, Zagreb -
Siebel 8.1.x Core Consultant
Oracle University
Experience
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Comping
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Croatia
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IT Services and IT Consulting
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1 - 100 Employee
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Head of PMO
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Jan 2018 - Present
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Project Manager
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Jan 2016 - Jan 2018
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Erste&Steiermärkische Bank (Erste Bank Croatia)
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Croatia
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Financial Services
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700 & Above Employee
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Senior Portfolio Manager
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Jan 2015 - Dec 2015
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Project Manager
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Feb 2014 - Dec 2014
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Capgemini Consulting
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India
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Consumer Services
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1 - 100 Employee
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Senior Consultant
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Feb 2010 - Aug 2013
• roles: Engagement Manager; Change Manager; Project: Leasing companies • Engagement manager for an Application LifeCycle Service (ALS) project which maintains, enhances and operates a centralized core system for a multi country environment • responsible for the distributed software development (on-/offshore), the services within the agreed operating model, ITIL standards and SLA • ensuring that the Core System, including the scope of each change, covers the necessary business aspects required to deliver products or services for the Leasing units in three countries Show less
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Head of Problem Management
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May 2009 - Feb 2010
• Change Manager • implementation and coordination of problem management activities• monitoring and management of the progress of all problems until a solution or workaround are accepted/found• regularly review of performance and trends in response to problems with improvement initiative• maintenance and development of problem control activities• monitoring of the effectiveness of error control activities and recommendations for improvement• ensuring that information about workarounds or fixes are distributed to those who need it• management support: giving regular feedback, assuring information flow, planning personal development for subordinates Show less
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Business Analyst Specialist
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Nov 2007 - Apr 2009
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M SAN Grupa d.d
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Information Technology & Services
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Corporate Risk Management Associate
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Nov 2006 - Nov 2007
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Collection, Billing & Controlling
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Aug 2005 - Aug 2006
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VIPnet d.o.o.
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Croatia
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Telecommunications
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300 - 400 Employee
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Senior Dunning Agent / Deputy of Team Leader
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Jan 2003 - Jul 2005
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Dunning Agent
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Dec 2001 - Dec 2002
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Call Center Agent
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Nov 1999 - Nov 2000
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Education
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Visoka poslovna škola Baltazar Adam Krčelić
Baccalaurea (bacc. oec.), Business Economy and Finance