Experience

Danubius Hotels

• Hungary
• Hospitality
• 100 - 200 Employee

• Senior Sales Manager M&E

  • Aug 2019 - Present

  Responsible to maximize M&E sales for two cluster hotels, DH Arena 4* & DH Hungaria City Center 4* (878 bedrooms, 21 meeting rooms). Prepare forecast and develop actions to achieve sales goals. Negotiate terms and pricing, execute written sales agreements for large-scale full-service meetings, conventions and events. Maintain relationships with clients and partner with operation departments of the hotels. Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. Organize site inspections. Responsible for team of 5, monitor individual performance and provide supervision. Recruit, interview and train team members. On maternity leave since Jun 2020. Show less



NH Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• International Sales Manager

  • Jul 2016 - Jul 2019

  Responsible to maximize overall sales of the Hotel (Corporate, M&E, Leisure). Global Account Manager for companies with Travel HQ in Hungary and Local Account Manager for all accounts in Hungary. Identify opportunities, proactively manage key accounts and uncover new prospects to maximize conversion of business.Together with General Manager and Revenue Manager define sales conditions and rates for NH Budapest City. Hotel site inspections and meetings with current and potential clients. Negotiate and close deals in 4 languages (English, Spanish, Hungarian, Croatian). Understand and be in a position to action any corporate, group and events enquiries and ensure accurate hand over to the rest of the team. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. In charge of VIP clients. Participate in focus group meetings as required. Responsibilities of Duty Manager. Show less



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Corporate Sales Manager

  • Oct 2015 - Jun 2016

  Market analysis and proactive business development for corporate segment. Identify opportunities, create a strategic plan and close new business using proactive sales tools. Conducting sales appointments and site inspections with prospective customers. Establish key relationships with corporate clients and manage all aspects of partner interaction. Negotiating profitable sales and market share improvement for Corporate and Incentive Segment. Contracts room nights, considering the number of rooms, average rate and total revenue objectives of the hotel to ensure maximum exposure and increase revenue. Liaising with the rest of sales team to obtain cross-selling of all hotel facilities and actively supports the goals of the team. Upon confirming, coordinate and follows up with all hotel departments to ensure delivery of hotels promised services. Maintains account, contact, activity and business details within Opera. Prepare reports. Attend all sales meetings. Independently responsible for achievement of objectives, as outlined in the action plans. Show less



Only-apartments

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Business Development CEE

  • Oct 2014 - Aug 2015

  Responsible for product development and sales increase in CEE region. Identifying business opportunities, market analysis and benchmarking. Growth of customer base and new account management. Company presentation and B2B negotiation in English, Spanish, Hungarian and Croatian. Responsible for accomplishing personal targets in business development and revenue increase as well as contribution to team related results. Responsible for product development and sales increase in CEE region. Identifying business opportunities, market analysis and benchmarking. Growth of customer base and new account management. Company presentation and B2B negotiation in English, Spanish, Hungarian and Croatian. Responsible for accomplishing personal targets in business development and revenue increase as well as contribution to team related results.



Magma Hospitality Consulting

• Spain
• Hospitality
• 1 - 100 Employee

• Hospitality Business Analyst

  • May 2014 - Oct 2014

  Internship: working to support and cross training in consulting projects for overall business models, with the main focus on Marketing Research, Feasibility Study, Product Repositioning, Strategic Marketing Plans and Business Development for Hotel Chains. Internship: working to support and cross training in consulting projects for overall business models, with the main focus on Marketing Research, Feasibility Study, Product Repositioning, Strategic Marketing Plans and Business Development for Hotel Chains.



Eurostars Hotel Company

• Spain
• Hospitality
• 700 & Above Employee

• MICE and Corporate Sales Manager

  • Mar 2012 - Oct 2013

  Responsible for account management in corporate and MICE segment. Proactive sales and pricing negotiation in order to improve market share. MICE proposals for local and international clients; responsible for event planning, implementation process, invoicing and reporting. Up selling and cross selling of all hotel facilities. Producing and analyzing statistical data on weekly, monthly and annual level and reporting to head office in Barcelona. My contract ended due to my MBA studies in Barcelona. Show less



Intersun tour operator

• • Oct 2009 - Mar 2012

  Palace Tokolyanum Apartotel- Lead the entire pre-opening for Boutique Aparthotel in historical building in the centre of Budapest- Creation of business plan and marketing strategy (on-line, off-line) - Supervision of revenue and yield strategies in order to ensure price competitiveness - Budget planning and cash-flow management- Implementation of Quality program and staff training

• • Jan 2007 - Oct 2009

  - Setting up strategy for sales and marketing for Incoming department of the TO- Market analysing and rate negotiation with hotels in Hungary - Establishing and maintaining long-lasting B2B relationships with local and international partners - Responsible for achieving budget- Leading the team of 7 people

• • Jun 2004 - Jan 2007

  - Trained first and responsible later on for all projects related to Spain and Croatia- Develope direct relationships and negotiate market deals with hotels - Manage pricing and revenue forecasts- Develope marketing campaigns at country level- Representing the company on annual trade shows in country and abroad - Manage and train sales managers in 3 branch offices (11 people)

• • May 2003 - Jun 2004

  - represent the company and being first point of contact for customers - manage 500 new arrivals weekly - arranging transfers airport-accommodation, and meeting guests at the airport- organising and hosting welcome meeting (up to 100 people at time) - selling and organising excursions and other activities- customer services (resolving any conflict, handling client issues) - checking hotel standards and safety procedures- keeping basic accounts and records and writing reports- training of new holiday representatives Show less



Hotel Villa Sol

• India
• Hospitality
• 1 - 100 Employee

• Front Desk Manager Assistant

  • May 2002 - Jan 2003

  Room division for group reservations and individuals. Responsible for efficient check-in/check-out, and high quality customer service. Managed front desk budget and reports. Room division for group reservations and individuals. Responsible for efficient check-in/check-out, and high quality customer service. Managed front desk budget and reports.



Apartman Nautilis

• Spain, Costa Brava, Blanes

• Front Desk Assistant, internship

  • May 2001 - Oct 2001

  Customer service and check in/ check out. Customer service and check in/ check out.