Milan Nikolic

MS Dynamics 365/Power Platform Technical Consultant at Companial (formerly known as 1ClickFactory)
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS
Languages
  • English Full professional proficiency

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Credentials

  • Exam 718: Microsoft Dynamics 365 for Customer Service
    Microsoft
    Oct, 2018
    - Nov, 2024
  • Lean Six Sigma Green Belt theory certificate
    The Lean Six Sigma Company
    Dec, 2016
    - Nov, 2024

Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • MS Dynamics 365/Power Platform Technical Consultant
      • Apr 2022 - Present

    • Serbia
    • Information Technology & Services
    • 1 - 100 Employee
    • MS Dynamics 365 (CRM) Consultant
      • Oct 2017 - Apr 2022

    • Serbia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Junior Project Associate
      • Oct 2015 - Sep 2017

      Providing a consultative role to project leaders and project team members by supplying templates, best practices, access to information and lessons learned from other projects Users authorizations, providing support to end-users including troubleshooting and root cause analysis, system configuration, assisting with testing new features of ERP system prior to use in a production environment, monitoring and analyzing system performance

    • Intern
      • Feb 2015 - Sep 2015

      Acquiring an extensive knowledge in the areas of sales, production and marketing by learning first-hand how business is conducted

Education

  • Faculty of organizational sciences, University of Belgrade
    Master's degree, Quality management and Standardization
    2013 - 2014
  • Faculty of organizational sciences, University of Belgrade
    Bachelor's degree, Quality management
    2008 - 2013
  • Gymnasium Zaječar
    High School, Natural Sciences and Mathematics
    2004 - 2008

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