Customer Service Representative

• Feb 2020 - Present

HR Administrator

• Aug 2015 - Feb 2020

I have been able to gain experience in multiple areas of HR with Bulkmatic. The following are usually done on a daily or weekly basis:Employment verification, Benefit assistance, Record keeping, Training, Switchboard, Plan corporate events, Filter applicants, Conduct research for and generate reports, Resolve employee concerns regarding health and welfare, Create and maintain accounts with vendors, Update critical documents (hiring packs, personnel action form, training forms, benefit flyers, etc.) and Process life events including marriage, birth of child, terminations etc. Show less

HR Intern

• May 2015 - Aug 2015

Front End Lead

• Jul 2009 - Aug 2015

As a front end lead I train new hires on cash register and keep all associates up-to-date on shrink and safety procedures for the store. Create break-out sheets for each week and build displays that are eye-catching to customers. When closing I assist the manager with creating the bank deposit. Provide customers with information about products and services that are provided in the store and process returns and damaged items. I have experience with creating and processing orders online for customers. Supervise up to seven cashiers at a time. If a cashier needs an override or has an issue with a customer I am right there to help out. Have experience in receiving and as a sales associate on the floor. Show less

Caterer Assistant

• Jun 2007 - Jul 2009

While working as a caterer assistant I learned how to set a table and serve food for a four star dining experience. Plated food in unique fashion for customers and assisted with special requests and food allergies. I was able to design extravagant centerpieces for events including weddings and proms. Was chosen on multiple occasions to provide special service to guests of honor due to ability to plate and remove meals with ease. While working as a caterer assistant I learned how to set a table and serve food for a four star dining experience. Plated food in unique fashion for customers and assisted with special requests and food allergies. I was able to design extravagant centerpieces for events including weddings and proms. Was chosen on multiple occasions to provide special service to guests of honor due to ability to plate and remove meals with ease.