Experience

Digital Expert

• Bulgaria
• Advertising Services
• 1 - 100 Employee

• Copywriter

  • Aug 2021 - Present

  Producing marketing copy, writing articles, and working closely with the Account Management team to deliver outstanding results. The second part of my job is to proofread texts that have been assigned to me.



DigitalParrot

• Bulgaria
• Advertising Services
• 1 - 100 Employee

• Managing Director

  • Jun 2021 - Present

  Varna, Bulgaria A growth-oriented mini project with a focus on partnerships and long-term projects.



Upwork

• United States
• Software Development
• 700 & Above Employee

• Copywriter and Content Creator

  • Apr 2018 - Present



Miss Group

• Sweden
• Internet Publishing
• 1 - 100 Employee

• Senior Content Writer

  • Aug 2022 - Oct 2023

  Sweden ✅ Professional Experience in Digital Content Creation & Optimization Created and optimized web pages and blog content across various websites, catering to multi-lingual audiences. Kept up-to-date with the latest Google updates, ensuring content was aligned with current SEO best practices. Employed SEMrush to identify, monitor, and enhance keyword rankings, guaranteeing optimal search visibility. Regularly assessed performance metrics, providing proactive support and strategy… Show more ✅ Professional Experience in Digital Content Creation & Optimization Created and optimized web pages and blog content across various websites, catering to multi-lingual audiences. Kept up-to-date with the latest Google updates, ensuring content was aligned with current SEO best practices. Employed SEMrush to identify, monitor, and enhance keyword rankings, guaranteeing optimal search visibility. Regularly assessed performance metrics, providing proactive support and strategy adjustments to maintain and improve results. ✅ Topics of Expertise: Ecommerce Affiliate Marketing Web Hosting Solutions: Shared, Managed, and VPS VPNs: Comprehensive Reviews and Analysis Domain Services ✅ Essential Skills: SEO Content Writing & Editing Efficient Workload Management Task Prioritization ✅ Content Demographics: Target Markets: Global, US, UK, Sweden, Norway, Switzerland, Austria, Germany, and Finland. Localization: 100% proficiency in English. I can localize Swedish, German, and Norwegian, as I can produce content requiring minimal revision (up to 15% for German, Swedish, and Norwegian). Finnish content needs about 25-30% re-writing for localization. Show less



2create.io

• Bulgaria
• Software Development
• 1 - 100 Employee

• Content Writer

  • Nov 2021 - Aug 2022

  Varna, Varna, Bulgaria Write content for four different blogs and optimize everything for SEO - text, images, meta tags, etc. Create product descriptions from scratch, all SEO-optimized. Research new topics and interesting facts to add more value to the blog. Make suggestions, proofread, and edit articles. Update old content.



Logicore Tech

• Bulgaria
• IT Services and IT Consulting
• 1 - 100 Employee

• Marketing Content Manager

  • Apr 2021 - Aug 2021

  Varna Metropolitan Area Responsible for creating articles, event strategies, and social media content for the company. I have to oversee the business's marketing and public relations aspects and coordinate the activities that ensure the products and services provided are compatible with each marketing strategy and audience.



Property Tax International

• Ireland
• Accounting
• 1 - 100 Employee

• Business Development Manager

  • Mar 2020 - Apr 2021

  The primary responsibilities are to build fruitful partnerships with companies/clients while maintaining great work ethics like transparency, optimized processes for the end customer, and, most importantly - great value for money on this already saturated market. As main goals, we can mention acquiring new customers, underpromising and overdelivering, and stable growth.



E-Motive Online

• United Kingdom
• International Trade and Development
• 1 - 100 Employee

• Ecommerce Strategy Manager

  • Oct 2019 - Feb 2020

  Varna, Varna Province, Bulgaria The goal of this role is to provide deep insights into the e-commerce marketplace to help improve sales, discover new opportunities, and build bridges between buyers and sellers. In this role you will be responsible for conducting research and creating content on a variety of topics in order to create educational resources to help our clients make informed decisions and reach new income levels.

• Key Account Manager

  • Mar 2019 - Oct 2019

  Varna, Varna Province, Bulgaria E-commerce Key Account Manager. Worked with e-commerce platforms like Shopify, eBay, Amazon. Successfully increased revenue by over 30% for all managed accounts. Managed internal data quality to ensure great account metrics for every store. Provided top-notch customer service and communication to convince high-profile clients to trust the data I collect. Being assigned to key accounts helped me gain more credibility among my colleagues, behave like an expert with our clients, and build… Show more E-commerce Key Account Manager. Worked with e-commerce platforms like Shopify, eBay, Amazon. Successfully increased revenue by over 30% for all managed accounts. Managed internal data quality to ensure great account metrics for every store. Provided top-notch customer service and communication to convince high-profile clients to trust the data I collect. Being assigned to key accounts helped me gain more credibility among my colleagues, behave like an expert with our clients, and build trust with the high management of the company - which eventually led to my promotion.



E&G Finances

• Bulgaria
• Financial Services
• 1 - 100 Employee

• Account Manager

  • Nov 2018 - Mar 2019

  Varna, Varna Province, Bulgaria The main goal for the role is to provide an exceptional level of responsiveness, deliver high quality business plans to new and established customers, in order to maximize their revenue over time. Learning how to tackle pressure and provide results within a certain period has taught me to process data faster, negotiate better, and most importantly - avoid time waste on clients who are not willing to learn how to improve their results.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Manager

  • Aug 2016 - Apr 2018

  Varna, Varna Province, Bulgaria Being a Team Manager requires you to operate on a whole new level when it comes down to the BPO industry. First part is to manage a team of 12-14 members who should adapt to the organization, and deliver consistent results over time, with the sole goal to improve and grow within the company. It requires a lot of leadership capabilities which required me to obtain a leadership certificate in 2017. Quality Assurance - in order for results to be persistent and ever-improving, QA is… Show more Being a Team Manager requires you to operate on a whole new level when it comes down to the BPO industry. First part is to manage a team of 12-14 members who should adapt to the organization, and deliver consistent results over time, with the sole goal to improve and grow within the company. It requires a lot of leadership capabilities which required me to obtain a leadership certificate in 2017. Quality Assurance - in order for results to be persistent and ever-improving, QA is a vital part of the whole process. Ensuring good performance analytics and trends is pivotal in a person's development. Daily, weekly, and monthly metrics are an outstanding part of each business that is aiming for expontential growth. Shift Running - between 80-120 at least once a week. Running a shift is always a challenging situation in terms of focus, time optimization, and most importantly - situational control. Planning resource over 3 channels means that process owner should be always on top of everything, and predict channel demand over the next few hours, to deliver a great service level.

• Customer Service Representative

  • Dec 2015 - Aug 2016

  Varna, Bulgaria Operating over 3 channels (Chat, Email, Phone) and constant rotations means that focus should be equally distributed. Not only that - quality should not be sacrificed because of quantity. Delivering outstanding results on a daily basis is existential for personal development within Sitel. Over 25 evaluations by the time I was handling queries, I was the only member of the whole project (in-house and outsouced) that delivered 100% quality. It might be the case to this day.