Nikolay Balyasnikov
Senior Account Manager at Softex-group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Русский -
-
English -
-
Украинский -
Topline Score
Bio
Credentials
-
Certificate bpm'online service
TerrasoftNov, 2015- Sep, 2024 -
Certificate bpm'online marketing
TerrasoftOct, 2015- Sep, 2024 -
Certificate bpm'online sales
TerrasoftSep, 2015- Sep, 2024
Experience
-
Softex-group
-
Russian Federation
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Senior Account Manager
-
Dec 2015 - Present
Interviewed C-level executives, company owners and BOD members on a daily basis (20 interviews per month). Through interviews, identified core problems and bottlenecks within clients' IT infrastructure (including customer relationship management, accounting, call center, sales and service processes). Proposed concrete and practical solutions to be realized through the use of latest IT-technologies.Development and implementation of complex CRM projects in various sectors of businessUnlike traditional consulting companies, we don’t just advise customers, we deliver tangible results. Softex team helps on every stage of your implementation project and our experienced team ensures you achieve business outcomes in weeks, not years. With a track record of over 200 successful cloud implementations, Softex has helped customers become more effective, better manage their customer relationships, and enhance their mobile experience.
-
-
-
Terrasoft
-
Canada
-
Mining
-
1 - 100 Employee
-
Business development manager
-
Feb 2015 - Dec 2015
• International negotiations;• Technical consultations;• Document Management;• Market research and segmentation of leads• Preparing content for the web site and social media with marketing team• Developing of Sales kit: presentations, scripts, videos, brifs etc.• Sales support team trainings;• Working with partners;• Driving new clients sales opportunities;• Driving cross/up-sale opportunities;• Meetings, Presentations, RFQs and RFPs, closing deals;• Customer satisfaction tracking;• Working closely with project team;• Attending events as a speaker.
-
-
-
bpm'online
-
E-Learning
-
Account Manager
-
Sep 2014 - Feb 2015
Managed sales pipeline (first contact, presentation, commercial proposal, negotiations and closing stages) in order to meet sales targets and perform KPIs. Maintained long-term relationships with own key clients as the main front-office representativeThe successful implementation of sales plan. Managed sales pipeline (first contact, presentation, commercial proposal, negotiations and closing stages) in order to meet sales targets and perform KPIs. Maintained long-term relationships with own key clients as the main front-office representativeThe successful implementation of sales plan.
-
-
Education
-
-
State Engineering and Pedagogical University,Crimea
Masters Degree, Transport
Community
