Experience

CFM Creative Fitness Marketing

• Marketing Services
• 1 - 100 Employee

• Telemarketer

  • May 2018 - Present

  Top Producer 2019 Runner up top producer 2018 Employee of the month October, November 2018 & April, May, June 2019. Worked directly with management, Team Leaders, and Marketing / Telemarketing department to brainstorm, discuss strategy and mitigate demographic and customer reach issues. Assisted customers by answering questions, responding to inquiries and handling telephone requests regarding the various fitness centers / promotions. Achieve departmental sales objectives by continually hitting KPI & sales targets. Copied, logged and scanned supporting documentation and placed all information in client files for client appointments / meetings.



Zilla & Brook Publicity and Production

• Australia
• Public Relations and Communications Services
• 1 - 100 Employee

• Public Relations Intern

  • Aug 2018 - Oct 2018

  Drafted internal memorandum for company employees. Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission. Collaborated with the sales team to increase brand awareness and enhance business development by building and maintaining relationships with 5 key accounts. E.g Fancy Hanks, Oriental Tea House, Melbourne Fringe Festival, Royal Stack, Open House Melbourne. Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials. Developed news releases, media responses, press packets and placement of stories in national trade publications. Wrote an average of 3 press releases and media advisories each day for event announcements and public relations efforts. Provided administrative support to senior team members. Prepared social media posts and videos with eye for viral content strategies. Secured media coverage for clients, company and specific campaigns. Wrote and distributed press releases for company and clients. Drafted post-event evaluations, compiled results and recommended changes for future events.



The Brainary®

• Australia
• Education Administration Programs
• 1 - 100 Employee

• Marketing Assistant, Customer Relations, Stock Manager

  • Nov 2013 - Mar 2018

  Worked directly with management, administration, on road staff, and Marketing department to brainstorm, discuss strategy and mitigate client targets and future applications in different states for the NAO robot and other various educational software. Verified data integrity and accuracy through Mailchimp and customer retention software. Analyzed departmental documents for appropriate distribution and filing through invoicing and other various procedures. Managed design of dynamic website (as of 2018), designed widgets, images, descriptions, repricing and consultation with other designers. Produced customer reports through MailChimp and documents for senior team members on a weekly basis. Answered average of 25-40 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information. Performed initial client assessment and analysis to begin research process for various educational developer propositions and offers. Copied, logged and scanned supporting documentation and placed all information in client files, online hard copy. Assisted various business groups with document organization and dissemination during acquisitions. Obtained documents, clearances, certificates and approvals from local, state and federal agencies for distributions rights, travel needs etc. Involved in the production, management and maintenance of weekly marketing send outs to various client demographics. Attending and involving myself in various educational conferences e.g Edutech, Future Schools to advertise and consult with current and potential clients. Traveled around Victoria to Universities and schools presenting the NAO & EZ robots. Managed supply, numbers and organisation of stock ensuring we advertised the latest products from Speech mark, Guidance Group, Aldebaran etc