Nikolas Hoenig
Junior Service Desk Administrator at TransMedics, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Jamf Certified Associate Exam
JamfApr, 2023- Nov, 2024 -
TestOut PC Pro Certification
TestOut CorporationMay, 2022- Nov, 2024 -
TestOut IT Fundamentals Pro Certification
TestOut CorporationJan, 2022- Nov, 2024
Experience
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TransMedics, Inc.
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United States
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Medical Equipment Manufacturing
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100 - 200 Employee
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Junior Service Desk Administrator
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Sep 2023 - Present
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Summer IT Service Desk Engineer
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Jun 2023 - Sep 2023
• Install and maintain computer systems including software andhardware on desktops and laptops• Resolve internet and network access issues (both wired and wireless)• Provide network printer support• Meet with staff to provide one-on-one technical assistance as needed/requested,• Determine causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance.• Perform other TransMedics tasks and duties as assigned Show less
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Sierra
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Retail
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400 - 500 Employee
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Sales Associate
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Sep 2022 - May 2023
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.
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TransMedics, Inc.
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United States
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Medical Equipment Manufacturing
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100 - 200 Employee
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Summer IT Service Desk Engineer
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Jun 2022 - Aug 2022
• Install and maintain computer systems including software and hardware on desktops and laptops • Resolve internet and network access issues (both wired and wireless) • Provide network printer support • Meet with staff to provide one-on-one technical assistance as needed/requested, • Determine causes of computer/software/network malfunctions through evaluation and testing and resolution via modifications, repair, or external support assistance. • Perform other TransMedics tasks and duties as assigned Show less
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Derry Restaurant & Pizza
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Derry, New Hampshire, United States
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Host
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Jan 2021 - Aug 2022
Greeting guests, providing accurate wait times, escorting customers to the dining and bar areas and cleaning dining and bar areas. Greeting guests, providing accurate wait times, escorting customers to the dining and bar areas and cleaning dining and bar areas.
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Education
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Pinkerton Academy