Nikolas Dokalias

Chief Revenue Officer (CRO) at ReQtest
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Contact Information
us****@****om
(386) 825-5501
Location
SE
Languages
  • Grekiska Full professional proficiency
  • Engelska Full professional proficiency
  • Serbiska Elementary proficiency
  • Svenska Native or bilingual proficiency
Skills

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Experience

  • Reqtest
    • Sweden
    • IT System Operations and Maintenance
    • 1 - 100 Employee
    • Chief Revenue Officer (CRO)
      • Jan 2023 - Present

    • Head of Customer Success
      • Jan 2022 - Jan 2023

    • Senior Customer Success Manager
      • Feb 2021 - Jan 2022

    • Customer Success Manager
      • Feb 2018 - Jan 2021

  • Observify Ltd
    • Sweden
    • Customer Success Manager
      • Oct 2015 - Feb 2018

  • Fast Lane US
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Key Account Manager
      • Apr 2015 - Oct 2015

  • EasyPark Group
    • Sweden
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Account Manager
      • Oct 2014 - Mar 2015

  • 3 Sverige
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Sales Agent Proactive Sales
      • Feb 2014 - Oct 2014

      Proactive Sales*Outbound (consumer) - telemarketing towards the consumer market in Sweden. Focus on contributing to company growth by selling new subscriptions.

    • Retention Sales
      • Apr 2012 - Feb 2014

      Retention Sales(consumer) - proactively reducing churn by making outgoing calls to existing customers in order to prolong their subscriptions, as well as increasing the customer base by working with up and cross sell.

  • 3 Sverige
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Customer Services
      • Jun 2010 - Apr 2011

      *Sales Coaching *Customer Service First Line Support, Smartphones, Network, Invoices, Business Support, Sales. *Sales Coaching *Customer Service First Line Support, Smartphones, Network, Invoices, Business Support, Sales.

Education

  • IHM Business School
    Verksamhetsstyrning
    2021 - 2022
  • IHM Business School
    Growth & Marketing strategy
    2020 - 2021
  • IHM Business School
    Business Management
    2020 -
  • NTI - Stockholm
    Nätverksteknik, IT
    2007 - 2010

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