Nikola Kostalova

Marketing Specialist & Copywriter at Svoboda & Williams
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ

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Experience

    • Czechia
    • Real Estate
    • 1 - 100 Employee
    • Marketing Specialist & Copywriter
      • Aug 2022 - Present

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Account Executive
      • Nov 2021 - Aug 2022

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Trainee Restaurant Manager
      • May 2021 - Sep 2021

      - Building strong customer relations to encourage valuable new and repeat business - Troubleshooting customer concerns and handling complaints - Promotional activities - creating in house promotional materials and expanding the online presence through advertising methods - Supervising shift employees (2-8) and training new members of staff waitressing, bar and. barista training) - Opening and closing the venue (balancing cash drawers, taking inventory, cashing up) - Assisting with organising events in a private hire area Show less

  • The Social
    • Southampton, England, United Kingdom
    • Bar Supervisor
      • Aug 2020 - Apr 2021

      - Supervising a team of 3-6 members of staff whilst motivating the team to meet daily goals - Ensuring high standards of customer service is delivered at all times (general bar and private hire) - Day-to-day bar operations and on spot problem-solving - Maintaining an efficient and organised bar and stock room - Monitoring stock and assisting with taking stock orders - Responsible for safe and secure handling of bar stocks, till operation and cash - Taking the lead in organising new marketing campaigns (both in-house and online) to increase revenue, generate consistent footfall and boost favourability Show less

    • United Kingdom
    • Marketing Services
    • 1 - 100 Employee
    • Marketing Assistant
      • Feb 2020 - Mar 2020

      - Social media marketing (research, planning, design, execution) - Direct mail and email marketing (reaching lapsed and lapsing clients) - Copywriting (short social media copies, long blog posts) - Developing comprehensive campaign briefs (content ideation, media mix, consumer research, competitors insights, trend forecasting, strategies, budgeting) - Actively simultaneously working on multiple campaigns for clients such as Fareham College, Port Solent, Go Southampton, City Catering, Salisbury Cathedral and VentureFest South Show less

    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • Assistant Operative Buyer
      • Apr 2018 - Aug 2018

      - Placing and tracking purchase orders - Ensuring products are purchased at the right time, to specification and at the best price value - Negotiating with vendors/stockbrokers and building positive, long-term relationships - Researching new suppliers and making recommendations to the buyer - Planning, monitoring and maintaining suitable inventory levels - Preparing budgets and forecasting purchasing trends - Compiling reports on product performance and statistics - General administration and organisation of documents - Development of excel files for the team of buyers Show less

  • SLOWATCH concept store
    • Bratislava, Slovakia
    • Digital Marketing and E-Commerce Executive
      • Jul 2017 - Sep 2017

      - Market Research and Online Analytics - improving performance and reaching new audiences - Social Media Marketing - coordinating, composing and posting online content (visual and copywriting) to increase engagement and gain new followers and shoppers - E-Commerce Maintenance and Online Merchandise Promotion - adding new merchandise, writing marketing messages, contributing with edits to the retailer's e-commerce platform - Market Research and Online Analytics - improving performance and reaching new audiences - Social Media Marketing - coordinating, composing and posting online content (visual and copywriting) to increase engagement and gain new followers and shoppers - E-Commerce Maintenance and Online Merchandise Promotion - adding new merchandise, writing marketing messages, contributing with edits to the retailer's e-commerce platform

  • Balby Carr Sports Academy
    • Doncaster, Spojené království
    • Higher Level Teaching Assistant
      • Nov 2014 - Jul 2016

      - Preparing and developing resources - Lesson planning and guidance to support staff - Delivering English lessons to EAL students - Supporting children with special educational needs - In-class support of children on the autistic spectrum - Reporting on the progress made by pupils - Working closely with outside agencies and professionals - Preparing and developing resources - Lesson planning and guidance to support staff - Delivering English lessons to EAL students - Supporting children with special educational needs - In-class support of children on the autistic spectrum - Reporting on the progress made by pupils - Working closely with outside agencies and professionals

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Administrative Assistant
      • Aug 2014 - Nov 2014

      - Provide administrative support to the buying team - Creation of product codes for new products - Raise and track orders and set up new suppliers - Maintain and develop relationships with our suppliers in the UK, Far East and Europe - Liaise with suppliers to obtain product samples, provide feedback and resolve queries - Work with our Web team to enhance our offering online - Liaise and produce regular information for our stores - Monitor competitor activity - Provide administrative support to the buying team - Creation of product codes for new products - Raise and track orders and set up new suppliers - Maintain and develop relationships with our suppliers in the UK, Far East and Europe - Liaise with suppliers to obtain product samples, provide feedback and resolve queries - Work with our Web team to enhance our offering online - Liaise and produce regular information for our stores - Monitor competitor activity

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Teaching Assistant
      • Sep 2013 - Jul 2014

      - Individual and group support (primary and secondary schools)- Supporting SEND and EAL children - Help with lesson planning - Administrative duties - Extracurricular activities for pupils

    • Interpreter
      • Aug 2013 - Jul 2014

      - Simultaneous interpretation - Consecutive interpretation- Written translation of documents - Liaise with departments of Doncaster Council and outside agencies - Work to a professional code of ethics covering confidentiality and impartiality

Education

  • Solent University
    Master of Arts - MA, Creative Advertising
    2019 - 2020
  • Solent University
    Bachelor's Degree (First Honours), Management with Marketing
    2018 - 2019
  • VIA University College
    AP Degree, Retail Design and Management with Marketing
    2016 - 2018
  • Leeds Trinity University
    HLTA, Secondary Education and Teaching
    2015 - 2015

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