Experience

The Bank

• Advertising Services
• 100 - 200 Employee

• General consultant

  • Jun 2011 - Present

  - opening, maintenance and termination of contracts - submission of information on current rates - sale products and services portfolio - implementation of credit cards agenda - taking care of cash payment orders - services of e - banking - implementation of a cash exchange operations - management of client components - acquisiton of new clients - buseness skills - preparation of orders and business offers to petencial clients - opening, maintenance and termination of contracts - submission of information on current rates - sale products and services portfolio - implementation of credit cards agenda - taking care of cash payment orders - services of e - banking - implementation of a cash exchange operations - management of client components - acquisiton of new clients - buseness skills - preparation of orders and business offers to petencial clients



ZSE Energia, a.s.

• Oil and Gas
• 1 - 100 Employee

• Customer Service Representative II.

  • Dec 2011 - Jun 2012

  - communication with customers via telephone and email - closing and termination of contracts - general filing information to customers on current interest rates and price list - handling customers complaints - control systems NAVISION and SAP - owner of "RETAIL" certifikate - communication with customers via telephone and email - closing and termination of contracts - general filing information to customers on current interest rates and price list - handling customers complaints - control systems NAVISION and SAP - owner of "RETAIL" certifikate