Experience

Univerzitná nemocnica Bratislava

• Slovakia
• Hospitals and Health Care
• 100 - 200 Employee

• Pharmacist

  • Jan 2018 - Present



IQVIA

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Information & Safety Operation Specialist at IQVIA

  • Jun 2017 - Dec 2017

  - Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support. - Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations. - Receive and document incoming telephone calls, faxes or emails from investigative sites or other sources reporting safety data. - Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations with appropriate allocation of resource. - Establish and maintain effective team project service operations communications i.e. provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics, out of scope work challenges/issues and successes. - Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests. - Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies. Show less



Lekáreň Limba

• Slovak Republic

• Pharmacy Intern

  • Aug 2016 - Dec 2016

  - expedition of drugs and medical devices to pacients - IvPM preparation - communication with pacients and doctors - expedition of drugs and medical devices to pacients - IvPM preparation - communication with pacients and doctors



Lekáreň ŽILPO

• Slovak Republic

• Pharmacy Intern

  • May 2016 - May 2016

  - expedition of drugs and medical devices to pacients - IvPM preparation - communication with pacients - expedition of drugs and medical devices to pacients - IvPM preparation - communication with pacients



Kross & Knusprig Frühstückscatering Wien GmbH

• Austria

• Catering Assistant

  • Jul 2014 - Sep 2014

  - catering - communication with customers - individual problem solving - task management - catering - communication with customers - individual problem solving - task management