Nikola Horňáková

Senior Account Manager at Peppermint digital s.r.o.
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ

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Experience

    • Czechia
    • Advertising Services
    • 1 - 100 Employee
    • Senior Account Manager
      • Jun 2021 - Present

    • Account Manager
      • Mar 2021 - Jun 2021

    • Czechia
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Sep 2018 - Feb 2021

      ◉ Leading and managing projects from client briefs to executions (creative briefs, timing and CE preparation, communication with third parties, ensuring deadlines are met) ◉ Managing ATL and BTL campaigns as well as 360 campaigns for clients such as MAKRO C&C ČR and METRO C&C SK, Rossmann, Raiffeisenbank, Heineken, GrandOptical, Porsche Česká republika, Juicy Fruit ◉ Managing digital campaigns for client Universal Robots ◉ Invoicing and administration ◉ Ensuring clients satisfaction ◉ Leading and managing projects from client briefs to executions (creative briefs, timing and CE preparation, communication with third parties, ensuring deadlines are met) ◉ Managing ATL and BTL campaigns as well as 360 campaigns for clients such as MAKRO C&C ČR and METRO C&C SK, Rossmann, Raiffeisenbank, Heineken, GrandOptical, Porsche Česká republika, Juicy Fruit ◉ Managing digital campaigns for client Universal Robots ◉ Invoicing and administration ◉ Ensuring clients satisfaction

    • United Arab Emirates
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Crew
      • Apr 2015 - Jul 2018

      ◉ Undertaking a month long training on ground - emergency situation simulations, service training, plane specifications - followed by yearly exams ◉ Attending pre-flight meetings and discussing potential issues and solutions ◉ Handling problems within the cabin and preventing them from escalating ◉ Ensuring adherence to company regulations, passengers safety and comfort ◉ Communicating with customers and responding to their requests ◉ Being proficient in emergency situations ◉ Undertaking a month long training on ground - emergency situation simulations, service training, plane specifications - followed by yearly exams ◉ Attending pre-flight meetings and discussing potential issues and solutions ◉ Handling problems within the cabin and preventing them from escalating ◉ Ensuring adherence to company regulations, passengers safety and comfort ◉ Communicating with customers and responding to their requests ◉ Being proficient in emergency situations

  • Toris s.r.o.
    • Hlavní město Praha, Česká republika
    • Asistent prodeje
      • Sep 2014 - Mar 2015

      ◉ Focused on customer service ◉ Managing websites and e-shops - product promotion, copywriting, content management ◉ Online Marketing - Zbozi.cz ◉ Focused on customer service ◉ Managing websites and e-shops - product promotion, copywriting, content management ◉ Online Marketing - Zbozi.cz

    • United Kingdom
    • 1 - 100 Employee
    • Au pair
      • Sep 2013 - Sep 2014

      ◉ Helping to promote social, educational and emotional development for three children ◉ Organizing weekly plans, scheduling entertaining activities and communicating with other families ◉ Helping to promote social, educational and emotional development for three children ◉ Organizing weekly plans, scheduling entertaining activities and communicating with other families

Education

  • Metropolitní univerzita Praha
    Mediální studia
    2018 - 2021
  • Gymnázium s Jazyková škola s právem státní jazykové zkoušky Zlín
    2008 - 2012

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