Niko Ronkanen
Technical trainer at BSH Home Appliances Northern Europe- Claim this Profile
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Bio
Experience
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BSH Home Appliances Northern Europe
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Sweden
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Consumer Goods
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1 - 100 Employee
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Technical trainer
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Feb 2011 - Present
- Handling and solving of end customer complaints at customer service - Technical support for service and sales - Service training for own service technicians as well authorized service partners in the Northern Europe and the Baltics. - Handling and solving of end customer complaints at customer service - Technical support for service and sales - Service training for own service technicians as well authorized service partners in the Northern Europe and the Baltics.
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Self Emplyoed
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Technology, Information and Internet
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700 & Above Employee
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Freelance Consultant
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Aug 2009 - Jan 2011
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Digi Service Oy Ltd
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Helsinki
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Technical Support Technician
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Oct 2005 - Jul 2009
After sales technician and technical support, ERP -administrator After sales technician and technical support, ERP -administrator
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Oy Anglo-Service Ab
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Helsinki
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Customer Service Technician
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Aug 2002 - Oct 2005
After sales service technician, technical support and training. After sales service technician, technical support and training.
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Oy Anglo-Nordic Ab
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Finland
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Wholesale
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1 - 100 Employee
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Customer Service Technician
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Apr 2000 - Aug 2002
After sales service technician for multimedia products After sales service technician for multimedia products
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Nokia
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Salo
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Repair Technician
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Oct 1994 - Apr 2000
Repairing products in manufacturing. Repairing products in manufacturing.
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