Nikkitha N.K
Telesales Executive at Credit Link Group- Claim this Profile
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Bio
Experience
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Credit Link Group
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United Arab Emirates
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Advertising Services
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1 - 100 Employee
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Telesales Executive
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Jun 2019 - Present
Working as a Telesales Executive for Dunia Finance at Credit Link Group, Dubai Assisted in selling various credit cards for organization and ensure optimal level of customer services through various sales calls on telephone. Monitored all customer queries and ensure timely response to all issues. Familiarity with usage of Customer Relationship Management (CRM) application Working as a Telesales Executive for Dunia Finance at Credit Link Group, Dubai Assisted in selling various credit cards for organization and ensure optimal level of customer services through various sales calls on telephone. Monitored all customer queries and ensure timely response to all issues. Familiarity with usage of Customer Relationship Management (CRM) application
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Teacher
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Apr 2017 - Apr 2018
Taught basic computer knowledge module (MS Excel and MS Word) as a part of Employability Skills Training. Responsibility included administrative duties, preparing spreadsheets for mark list in MS Excel, reports and letters in MS Word related to college operations Taught basic computer knowledge module (MS Excel and MS Word) as a part of Employability Skills Training. Responsibility included administrative duties, preparing spreadsheets for mark list in MS Excel, reports and letters in MS Word related to college operations
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Computer Science Teacher
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Apr 2017 - Apr 2018
Worked as Computer Science teacher at senior secondary level in Progressive English school, Wadihuda, Payangadi, Kannur,Kerala. Worked on school management software used to record, track and update student information, which included admission procedure and student progress tracking. Worked as Computer Science teacher at senior secondary level in Progressive English school, Wadihuda, Payangadi, Kannur,Kerala. Worked on school management software used to record, track and update student information, which included admission procedure and student progress tracking.
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Tutor
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Sep 2016 - Feb 2017
Worked as a tutor for Keltron Knowledge Centre teaching computer hardware. Assisted managers in daily office operations and managing general administrative work. Worked as a tutor for Keltron Knowledge Centre teaching computer hardware. Assisted managers in daily office operations and managing general administrative work.
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Education
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Visvesvaraya Technological University
Bachelor of Engineering - BE, Information Science -
Bharathiya Vidya Bhavan, Kannur
Higher Secondary, Biology/Biological Sciences, General -
Sreepuram English Medium School
High School (ICSE)