Experience

Hometown Australia Communities

• Australia
• Real Estate
• 1 - 100 Employee

• Area Manager

  • Aug 2020 - Present

• Community Manager

  • Mar 2020 - Aug 2020



Colliers

• Canada
• Real Estate
• 700 & Above Employee

• Retail Manager

  • Jun 2019 - Mar 2020



JLL

• United States
• Real Estate
• 700 & Above Employee

• Operations Manager

  • Jul 2018 - Jun 2019

  Responsible for the day to day operations of seven Shopping Centres across regional NSWOver 120 tenancies including 7 majors 39,652gla.Compliance and Certification- Maintaining compliance with all relevant standards- Ensuring contractor management policies, procedures and standards are complied with, holding into account agreed service levels- Coordination of all relevant contractors and consultants for all essential services- Timely preparation of all annual safety reports for external audits- Compliance with Health and Safety requirements including contractor induction- Revision of site-specific risk management plans and SWMSContracts and Contractor Maintenance- Remote management of multiple sites meant ensuring policies and procedures are firmly in place and effective to allow us to induct qualified contractors to complete tasks- Regular reviews with key stake holders to ensure contracts and contractors are within terms of engagement- Actively driving a safety culture- Revision of site-specific risk management plans and safe work method statementsMaintenance and Risk Management- Effective and efficient management of all property services, fit-outs and other works required to be carried out, both scheduled and emergency works- Coordination of specialist contractors to ensure they comply with their contract terms, conditions and nominated scope of works- Contributing to ongoing maintenance of Planned Preventative Maintenance SystemsBudgets and Reporting- Timely preparation of annual operational and capital expenditure budgets exceeding 15M- Reporting Monthly and Quarterly for budget reviews, forecasting future spends. (6month, 1year-5year Opex and CAPEX)General- Maintaining a cohesive relationship between the client, management, contractors and tenants- On site and accountable throughout a $20M redevelopment of a regional centre – from plans confirmed through to execution of the works and defect management

• Administration Manager

  • Jul 2017 - Jul 2018



Sterland Building Solutions

• Australia
• Software Development
• 1 - 100 Employee

• Continuous Improvement Analyst

  • Aug 2016 - Mar 2017

  • Involved in the customisation of Atlassian products Confluence, HipChat and JIRA to suit our business needs. This included research and testing new macro’s and add-ons to further customise these highly configurable products, creation of custom workflows for individual ticket types and management of users and roles within the product.• Liaising with customers about release notes for our software products, ensuring each release was better than the last • Continued improvement of documentation and processes

• PA to CEO

  • Feb 2014 - Jul 2016

  • Assist with CEO’s diary, travel and meetings• Assisting with staff recruiting, inducting and orientation.• Management of Confluence (Atlassian) and all technical documentation supporting our product/s (http://skb.sterland.com/)• Management of social media sites• Project Management• Creation of external newsletters• Coordinating and facilitating all meetings, conferences, events, rewards programs, marketing initiatives, website maintenance and social media engagement.• Management of both Sterland and client websites• Coordination and attendance of Trade Shows such as HBT and Mitre 10• Sales of WordPress website packages tailored to the building industry



Freedom Kitchens

• Team Leader

  • Mar 2012 - Feb 2014

  • Review production enterprise reports, all workbook reports and check measure reports, to ensure the jobs are moving through the system within expected time frames • Handle customer complaints • Lead CLO workflow modelling requirements • Review and maintain CLO policies/procedures, identify improvement opportunities and implement updated outcomes • Provide feedback to the Operations Manager on issues affecting our business and provide recommended solutions for implementation • Manage team projects in a timely and effective manner • Conduct regular team meetings, address departmental requirements, report minutes back to the Operations Manager and implement agreed action items • Lead and mentor the CLO's to enhance their skills and success in the role • Talent Management – up to date job descriptions, conduct employee 1:1s, identify/implement training requirements, performance management



BBX, a B2B Multinational Trade Exchange

• Australia
• International Trade and Development
• 1 - 100 Employee

• Account Manager

  • Jan 2002 - Mar 2004

  • Account Management • Liaise with clients on a weekly basis to ensure strong relations • Assist in transactions between members • Promoting new clients within the group • Assist with concerns • Training new staff • Assisting members with local Trade Shows • Promoting the business within the business • Assisting Franchisees • Account Management • Liaise with clients on a weekly basis to ensure strong relations • Assist in transactions between members • Promoting new clients within the group • Assist with concerns • Training new staff • Assisting members with local Trade Shows • Promoting the business within the business • Assisting Franchisees



The Black Group

• Marketing Manager

  • 2001 - 2002

  Launching Pharmaceuticals and all that this entails (Event coordination for product launch, mass mail outs, drumming up interest Australia wide in our clients product) Launching Pharmaceuticals and all that this entails (Event coordination for product launch, mass mail outs, drumming up interest Australia wide in our clients product)



Nicks Seafood Restaurant (101 Away)

• 2nd Chef

  • 2000 - 2001

  • Assist with planning menus and determine food and labour costs • Plan staff rosters and supervise the activities of cooks and assistants • Discuss food preparation issues with managers and other staff members • Order food, kitchen supplies and equipment • Demonstrate techniques to cooks and advise on cooking procedures • Prepare and cook food • Explain and enforce hygiene regulations • Manage the kitchen in the Head Chef’s absence • Assist with planning menus and determine food and labour costs • Plan staff rosters and supervise the activities of cooks and assistants • Discuss food preparation issues with managers and other staff members • Order food, kitchen supplies and equipment • Demonstrate techniques to cooks and advise on cooking procedures • Prepare and cook food • Explain and enforce hygiene regulations • Manage the kitchen in the Head Chef’s absence