Office Manager

• Jul 2013 - Present

PA / ACCOUNTS

• Jul 2013 - Jul 2013

Roofing Services in Bournemouth covering the south coast from large commercial to small domestic. We are proud to be one of the larger established local pitched and single-ply roofing contractor. ALOFT Ltd have worked both nationwide and locally. Over time we have built extensive knowledge and experience in each of the services we provide. As a company we can proudly say all of the services we provide are carried out in-house by only regularly used qualified contractors, with no influence from third party companies. We can provide bespoke design solutions for projects with each service we provide. As a company we are always actively looking for the latest products and innovations to provide for our customers, whether they be commercial or residential. Show less

Project Manager

• Dec 2012 - Jul 2013

Specialties: Pro>Media is a specialist in the creation, realisation, and management of purpose-built, bespoke stands and displays for exhibitions and visitor attractions. Creating a unique interface to reach your audience through the medium of exhibitions, road shows, events, conferences, marketing and hospitality suites, interiors, large format graphics, modular and pop-up displays and now also interactive touch screen interfaces. My day to day role included: - Email Marketing - Working to gain new business interest - Account Management - Quoting and pitching new work - Organising daily working schedules - Raising and Sending Purchase Orders - Organisation of invoices - Liaising with onsite contractors - Booking overseas logistics; China, Stockholm, Geneva plus many more - Submission of legal documents for overseas shipping; including China - Budget Tracking to ensure profit is not lost My main objective was to ensure every project was installed and removed on time and to the clients high specification. Show less

Project Manager - modular exhibition stands

• May 2010 - Dec 2012

Whilst working at Quadrant2Design I managed the production and logistics of a large number of Exhibition stands at any one time both based in the UK and overseas, part of my day to day role consisted of: - Working with technical drawings - Quoting jobs - Purchasing and Payments - Organising the manufacturing of bespoke requests - Account Management - Working closely with my colleagues to confirm working schedules - Budget Tracking - Arranging and booking all logistical aspects of the project; both UK & Overseas - Preparation of itineraries - All onsite ordering i.e. electrics supply, internet supply and water supply - Use of Microsoft Word, Publisher, Excel and Outlook - Use of internal system; FileMaker - Ensuring onsite safety; Risk Assessments and Method Statements Show less

Customer Service Manager

• Jan 2006 - May 2009

- Train, advise and monitor other team members to ensure the correct level of customer service was being upheld at all times. - Meeting monthly targets to ensure the entire store worked to the high standard expected. - Continuous testing and monitoring of other staff members job roles. - Attending interviews for possible new recruits. - Responsible for opening and locking up the store; supervising the staff throughout the working day. - End of the day cashing up and weekly banking of the stores earning. - Responsible for dressing entire shop floor and ensuring stock levels are kept up at all times. - Working weekends and evenings dressing the shop in preparation for large promotions to go live. Show less