Experience

Carpentaria

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Senior Project Officer, People and Learning

  • Jul 2022 - Present



Trident Services Australia

• Australia
• Facilities Services
• 100 - 200 Employee

• NTAPL Aviation Security Contract Manager

  • Oct 2019 - Jun 2022

  Management of the Darwin and Alice Springs aviation security contract; responsible for approx. 120 employees, managing all elements of service delivery including HR, WHS, training and development, compliance, and procedure development. Management of the Darwin and Alice Springs aviation security contract; responsible for approx. 120 employees, managing all elements of service delivery including HR, WHS, training and development, compliance, and procedure development.



Self Employed

• Recovering from foot surgery

  • May 2019 - Oct 2019

  Recovering from foot reconstructive surgery. Recovering from foot reconstructive surgery.



MSS Security

• Australia
• Security and Investigations
• 700 & Above Employee

• State Operations Manager NT

  • May 2018 - Apr 2019

  Management of multiple security contracts and a large portfolio of clients across the Northern Territory, ensuring the highest quality of security service provision in accordance with contractual requirements. Responsible for all elements of service delivery and contract management, with approx. 180 employees, including all aspects of HR, WHS, training and compliance, purchasing and budget management. This role involved ongoing reviews of operations and processes to identify areas of improvement and opportunities to increase efficiency, development and implementation of procedures and management plans, stakeholder liaison and extensive involvement in tenders including costings and the completion and review of tender submissions. I unfortunately had to resign from this position due to requiring extensive foot surgery.



Self Employed

• Darwin, Australia

• Independent Consultant

  • Oct 2017 - May 2018

  Provision of consulting services to Power and Water Corporation; reviewing and improving processes with regards to Water Services revenue assurance activities, including extensive data and process anlaysis, process mapping, stakeholder liasion, industry research and policy, procedure & guideline development. Provision of consulting services to Power and Water Corporation; reviewing and improving processes with regards to Water Services revenue assurance activities, including extensive data and process anlaysis, process mapping, stakeholder liasion, industry research and policy, procedure & guideline development.



QIC

• Australia
• Financial Services
• 700 & Above Employee

• Change & Communication Analyst

  • Aug 2016 - Aug 2017

  Fixed term contract position Supporting the execution of the Organisational Change Management stream activities for QIC’s Cloud IT Program. The Program included the roll-out of a new document management system (SharePoint), new IT devices and a new IT platform (Windows 10 and Office 365) across QIC’s domestic and international offices. My role involved working closely with the project team and key stakeholders across the business to develop and implement effective change, stakeholder engagement, communication and training plans to support a seamless transition to a future state. I also conducted significant business analysis and system testing as part of this role, including stakeholder requirements gathering, data and system analysis, data migration mapping and the development and management of user acceptance testing activities.



Power and Water Corporation

• Australia
• Utilities
• 500 - 600 Employee

• Business Transformation and Change Advisor

  • Feb 2015 - May 2016

  Fixed term contract position Providing advice and support from a change management and communications perspective for a range of projects and continuous improvement activities undertaken across the Corporation in order to contribute to operational effectiveness, with a focus on achieving sustained outcomes and embedding change thinking. Fixed term contract position Providing advice and support from a change management and communications perspective for a range of projects and continuous improvement activities undertaken across the Corporation in order to contribute to operational effectiveness, with a focus on achieving sustained outcomes and embedding change thinking.



ISS A/S

• Denmark
• Facilities Services
• 700 & Above Employee

• NT Airports Security Contract Manager

  • Oct 2013 - Feb 2015

  Delivery and continuous improvement of aviation security services to Darwin and Alice Springs Airports that exceeded both contractual and regulatory obligations. This role involved the direct management of approx. 120 staff with responsibility for all elements of contract delivery including HR management and recruitment, WHS management and investigations, training and compliance, budget management, creation and implementation of site policies and procedures, stakeholder engagement, roster coordination, and extensive reporting to both the client and executive management.



Airport Development Group

• Australia
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Systems Coordinator

  • Feb 2012 - Oct 2013

  Management and implementation of a number of business improvement projects with an outcome focusing on operational efficiency and regulatory compliance. This included identifying areas for business improvement, working with departments to assist in planning for change and change management, stakeholder analysis and engagement, risk assessments, gap analysis, process design and mapping, business case development, implementing changes, and creating and delivering training packages and information material on new systems and processes.

• Security Coordinator

  • Apr 2010 - Jan 2012

  Providing high level administrative support to the Security department; coordinating office operations, staff and procedures to ensure regulatory compliance and efficiency. Successful completion of three key lean projects that resulted in an increase in customer and staff satisfaction and a reduction in both cost and labour time.

• Operations Assistant

  • Sep 2009 - Apr 2010

  Providing administration and support to the operations team to ensure the smooth running and functioning of the department.