Experience

Essential Oil

• Wellness and Fitness Services
• 200 - 300 Employee

• Director

  • Aug 2015 - Present

  Lubbock, Texas Area



Platinum Bank

• United States
• Banking
• 1 - 100 Employee

• Executive Assistant to the President

  • Mar 2015 - Apr 2016

  Lubbock, Texas Area Complete a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is often confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Communicating directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters… Show more Complete a broad variety of administrative tasks for the President & CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is often confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Communicating directly, and on behalf of the President and CEO, with Board members, donors, Foundation staff, and others, on matters related to CEO's programmatic initiatives. Provided leadership to build relationships crucial to the success of the organization, and managed a variety of special projects for the President, some of which may have organizational impact. Prioritized conflicting needs; handled matters expeditiously, proactively, and followed through on projects to successful completion, often with deadline pressures. Show less



Lubbock National Bank

• Customer Service Manager/ Branch Manager

  • Aug 2012 - Feb 2015

  Lubbock, Texas Area Communicating courteously with customers by telephone, email, letter and face to face. Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants. Issuing refunds or compensation to customers. Keeping accurate records of discussions or correspondence with customers. Training staff to deliver a high standard of customer service. Learning about the organization's products or services and… Show more Communicating courteously with customers by telephone, email, letter and face to face. Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants. Issuing refunds or compensation to customers. Keeping accurate records of discussions or correspondence with customers. Training staff to deliver a high standard of customer service. Learning about the organization's products or services and keeping up to date with changes. Show less