Nikki Shaw

NZ Sales Consultant at James Bennett (a Baker & Taylor company)
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Contact Information
us****@****om
(386) 825-5501
Location
Napier, Hawke’s Bay, New Zealand, NZ
Languages
  • French -

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Credentials

  • ALIANZA - Associate
    Library and Information Association of New Zealand Aotearoa
    Oct, 2017
    - Nov, 2024
  • RLIANZA - Registered Member
    Library and Information Association of New Zealand Aotearoa
    Jan, 2013
    - Nov, 2024
  • MCLIP - Chartered Member of CILIP
    Chartered Institute of Library and Information Professionals
    Jul, 1999
    - Nov, 2024

Experience

    • Australia
    • Libraries
    • 1 - 100 Employee
    • NZ Sales Consultant
      • Feb 2015 - Present

      • Work with customers throughout New Zealand in the promotion of services and products from James Bennett and Baker & Taylor • Thorough knowledge of services and products from both companies. • Project management of customers implementing outsourced and/or EDI workflows • Acquire an understanding of customer's workflows in order to offer solutions to customers • Training customers using online selection tools, eBook and eAudio platform including written training materials and documentation • Account Manager for NZ collectionHQ libraries, delivering training, reviews of use to staff and providing support to customers in use of the software • Representing Baker & Taylor, Bames Bennett and collectionHQ at conferences/professional meetings • Provision of clear in-house communication between US, UK, Australia and NZ • Continuing professional development for librarians and sales Show less

    • New Zealand
    • Libraries
    • 100 - 200 Employee
      • Jul 2014 - Feb 2015

      • Management of 3 staff within Acquisitions Team, including performance reviews, monthly one-to-one meetings, etc• Indirect management of 10 other staff within the team• Finance specialist within Team reporting on the collections budget for all National Library collections to management• Recommendations of stock to purchase for all collections, following Collection Development Policies• Purchasing and invoicing of stock for all collections from multiple vendors• Training of all staff within team on a regular basis including written workflows and documentation• Go-to for all aspects of Voyager ILS• Member of procurement team reviewing tender applications for replacement ILS Show less

      • Nov 2012 - Feb 2015

      • Creation and maintenance of accurate acquisition records• Recommendations of stock to purchase for General Lending collections, following Collection Development Policies• Acquisition of materials to National Library collections following Legal Deposit guidelines• Acquisition of stock in electronic format, including ebooks, music files, videos, etc and addition of this to the National Digital Heritage Archive, editing metadata if needed• Purchasing and invoicing of stock for specific collections, including Services to Schools, national music hire collection, family history, ephemera collections, Alexander Turnbull Library special collections etc• Dealing with renewals of subscriptions to electronic databases and reviewing licences• Basic cataloguing of stock (in various formats) using international standards (MARC21 and RDA)• Review of websites included within Te Puna Web Directory• Training for all staff within the team on a regular basis, including contributing to workflows and documentation• Go-to individual for all aspects of ILS (Voyager) Show less

      • Feb 2012 - Nov 2012

      • Acquisition of materials to National Library collections following Legal Deposit guidelines• Basic cataloguing of stock (in various formats) using international standards (MARC21) • Acquisition of stock in electronic format and addition of this to the National Digital Heritage Archive• Purchasing and invoicing of stock for specific collections, including Services to Schools, national music hire collection, family history, ephemera collections, Alexander Turnbull special collections etc• Creation and maintenance of accurate acquisition records Show less

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
      • Jul 2011 - Jan 2012

      • Responsibility of the promotion and training in the use of all reference stock, local studies and family history throughout the district of 15 libraries, including books and periodicals and online subscription resources• Responsibility for the efficient use of computers and IT services for public use through the district.• Member of Area Management Team, providing senior support during opening hours and acting as the senior on duty for approximately 50 staff within the district• Member of ISL team, co-ordinating the use of reference stock, public taster sessions and enquiry desk skills around the county.• Developing and attending various public events to promote the service and resources• County trainer for new ILS, Spydus• County trainer for Effective Enquiry Skills courses• District trainer for taster sessions to the public on Internet, Word and Family history searching• District staff trainer, developing and delivering local training on reference stock and IT facilities• Appraiser for library assistants• County observer ensuring taster sessions are delivered to specific standards Show less

      • Mar 2010 - Jul 2011

      • Responsibility of the promotion and training in the use of all reference stock throughout the district of ten libraries, including books and periodicals and online subscription resources• Responsibility for the efficient use of computers and IT services for public use through the district.• Member of District Management Team, providing senior support during opening hours and acting as the senior on duty for approximately 50 staff within the district• Member of IPNL team, co-ordinating the use of reference stock and enquiry desk skills around the county.• Developing and attending various public events to promote the service and resources• County trainer for new ILS, Spydus• County trainer for Effective Enquiry Skills courses• District trainer, developing and delivering local training on reference stock and IT facilities• New Frontline certificate achieved July 2010 Show less

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Senior Information Adviser
      • Jan 2008 - Feb 2010

      • Responsible for day-to-day management of small academic Learning Centre, including management of two other staff and management of Learning Centre budget • Subject librarian for campus, purchasing stock, cataloguing, etc for education and languages (ESOL) • Development and delivery of student inductions and skills training sessions to all students on campus • ICT technician for campus, including responsibility for ICT equipment on site • Responsible for the promotion of the Centre across the campus and University • Co-ordinating complete refurbishment of Learning Centre and its expansion into additional space • Creation of guides to promote services and resources Show less

    • United Kingdom
    • Education Administration Programs
    • 200 - 300 Employee
    • Systems Librarian
      • Apr 2001 - Jan 2008

      • Responsible for operation and efficient management of the ILS (Voyager), including upgrades and training for all library staff in the use of the system • Sole responsibility for the cataloguing and classification of all new materials at both sites • Assistant management of both library centres • Responsibility for generating and presenting management statistics • Responsibility for the electronic resources within the college, including training and liaison with outside suppliers, information providers • Assisting with user education within the centres • Subject librarian for business, management and IT • College contact for copyright law • Management of four successful upgrade of ILS • Creation and development of service website in liaison with college Web Developer • Full Voyager reporting module installed • Microsoft Office Specialist (MOS) awarded 2002 • ILT champion Show less

    • United Kingdom
    • Higher Education
    • 100 - 200 Employee
    • Learning Resources Adviser (User Education)
      • Nov 1998 - Apr 2001

      • Management of the centre staff and services • Responsibility for the running of the LMS (Heritage) including the management of one upgrade. • Co-ordinator of user education team, offering inductions, training and externally assessed certificates. • Responsibility for copyright licences and copyright issues across the whole college. • Subject librarian for general education and art, design and media. • Revision of Open College Network certificates in Library and Information Skills • European Computer Driving Licence (ECDL) achieved 1999 Show less

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • School Librarian
      • Sep 1997 - Nov 1998

      Management of the school library, including development of the library, budget management, selection of all stock, cataloguing and processing of new stock, management of the ILS, financial and statistical reporting, supervision of students using the library, information skills teaching. Management of the school library, including development of the library, budget management, selection of all stock, cataloguing and processing of new stock, management of the ILS, financial and statistical reporting, supervision of students using the library, information skills teaching.

Education

  • University of Hertfordshire
    Postgraduate Diploma in Management Studies, Management
    2002 - 2004
  • Birmingham City University
    MA, Information and Library Studies
    1995 - 1996
  • Loughborough University
    BSc (Hons), Mathematics and Education
    1989 - 1993
  • Hugh Christie School
    1982 - 1989

Community

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