Product Owner

• Jul 2020 - Present

Product Owner for Regulatory Compliance, Customer Onboarding & CRM functionality. Product Owner for Regulatory Compliance, Customer Onboarding & CRM functionality.

Senior Business Analyst

• Nov 2019 - Jun 2020

• Working with an agile product development team to enhance and list a cloud identity provider solution in the Azure Marketplace: Investigating and documenting integration with Azure SaaS APIs, modelling process flows, and creating wireframes for UI redesign. • Documenting project scope, proposal and modelling user journeys for a project to implement a cloud-based integration layer (exposing on-prem data through Azure API Management and custom development) for a retail client. • Working with an agile product development team to enhance and list a cloud identity provider solution in the Azure Marketplace: Investigating and documenting integration with Azure SaaS APIs, modelling process flows, and creating wireframes for UI redesign. • Documenting project scope, proposal and modelling user journeys for a project to implement a cloud-based integration layer (exposing on-prem data through Azure API Management and custom development) for a retail client.

Planned Career Break

• Apr 2019 - Oct 2019

Senior Business Analyst

• Jan 2010 - Mar 2019

• Conducted analysis on a wide range of international clients' projects including web-based software development, integrations, mobile application development, ERP implementation, data migration, BI, data warehouses, data restructuring & SharePoint solutions.• Custom software application & enhancement design - Examples of new applications I have designed include digital portfolio iPad app, purchase order, budgeting & forecasting, expense allocation & recharge, and financial reporting applications.• Head of Business Analysis Centre of Excellence that is responsible for internal BA training, quality and continuous methodology improvements.• Preparing project proposals – Project scoping, risk assessment, costing & timelines.• Requirements elicitation - including process modelling• Solution design - including integration analysis, wire-framing, data modelling & data migration. Show less

Senior Business Analyst – Robotic Process Automation

• Jan 2017 - Dec 2018

• I was involved in the start-up of a new business line, creating a suitable analysis methodology, cost models & contractual documentation.• Involved in the automation of processes such as bank reconciliations & Argus Enterprise valuations.

Business Analyst / Project Manager

• Jan 2004 - Dec 2009

Responsible for delivering custom software applications for clients. My role included analysis, project management, QA, application support & resource planning.

Business Analyst

• May 2001 - Dec 2003

Responsibilities included: • Implementing new business processes • Employee training • Documenting all business processes and training material • Writing specifications for new applications and software enhancements • UAT of banking/LISP software • Implementation and management of the client reporting project Responsibilities included: • Implementing new business processes • Employee training • Documenting all business processes and training material • Writing specifications for new applications and software enhancements • UAT of banking/LISP software • Implementation and management of the client reporting project

Cash Reconciliations Administrator

• Aug 1999 - Dec 2000

Help Desk Administrator

• May 1999 - Aug 1999