Corporate Vice President Global vendor alliances

• Jan 2022 - Present

Dir WW Channel Sales, Strategy and Programs Lead

• Feb 2018 - Jan 2022

WW SPLA, Hosting and Usage incentives design lead

• Jul 2016 - Feb 2018

Snr Business Development Manager

• Feb 2015 - Jun 2016

Business Consultant

• Nov 2013 - Jan 2015

Program Management – Microsoft O365 Syndication Sales Expert Program (July 2014 – Current) - Overall sales management and development of the WW Sales Expert Program - Provide Field guidance on Office 365 syndication sales and pipeline management - Driving partner engagement and onboarding process - Development and production of training materials - Partner community development Marketing Consultant – Microsoft Public Sector Mobility Group (May 2014 – July 2014 Short term contract to create the following marketing bill of materials for Public Sector sales team in the field: - Leapfrog to Windows 8.1 – Marketing presentation and datasheet, outlining the benefits of upgrading directly from Windows XP to Windows 8.1 for Government, with focus on mobility - Device Management for Government mobility – Marketing presentation highlighting the differences between Microsoft Enterprise Mobility Suite and the competition - Windows Device competitors guide Microsoft WW Marketing and Operations (November 2013 - May 2013) - Mid-Year Business Review: Supported top 15 subsidiaries, driving a successful annual business review process. Providing assistance on alignment between business owners, Finance team and Field Business Planning Operations Lead. - Next fiscal year priorities setting and planning: Provide direction and guidance to Corporate Segment and business group leads, on delivering field guidance of fiscal year priorities, ensuring these are aligned to the all up Microsoft Field and Marketing priorities. Working on time sensitive milestones and assisting on providing visibility for cross group collaboration. - World wide sales and marketing memos: Work with Segment and Business Group stakeholders on delivering the WW sales and marketing memos to the field. Show less

SMB Sales Support and Incentives Lead

• Nov 2012 - Jul 2013

• Lead a virtual team fulfilling the following roles: o Distribution Sales support: providing reactive sales and process support to distribution. Operation tools support and partner training. Credit control and approval within the channel. Assisting in basic licensing support and buy-out requirements. o SMB Channel Incentive administration: Program administration and driving Fund Utilization for Managed Reseller Incentive and Disti COOP. Provide partner support and training on tool usability and program guidelines. Support internal account managers with aligning funds to marketing plans. o SMB Marketing finance support: Budget tracking, PO creation and POE consolidation for SMB Marketing.Responsible for the success and measurement tracking for all SMB local empowerment and promotions. Lead for creating or repurposing bill of materials to support campaign.• Created and managed the distribution Channel Incentive funding campaigns for Distribution, relating to key business objectives. This included developing a process for managing and tracking each campaign, along with providing the necessary BI to partners, to ensure the success of them meeting the incentives set. Planned, implemented and managed the SMB Cash back programs to support cash back campaigns to Distribution, Resellers or End Customers. Show less

Partner Strategy Marketing Manager

• Jan 2012 - Nov 2012

• Responsible for creating the distribution partner marketing plans for FY13 (in excess of £2 000 000) in conjunction with the four UK Commercial distributors.• Successfully created joint Distribution marketing plans for the Launch of System Centre 2012, SQL 2012, Windows Server 2012, Windows 8 and Office 2013.• Project managed the successful local Distributor bootcamps for the Windows 8 and Office 2103 training, reaching a total of 4000 end customers within 6 months.

SMB Channel Program & Marketing Manager

• Oct 2011 - Jan 2012

Managed Reseller Incentive Program - I was responsible for managing and administration of the program, working with various partner account managers in ensuring fund utilization and adherence to program guidelines.Distribution COOP – guidance and support to distribution partners creating marketing plans to ensure program policy adherence and drive 100% utilization for the COOP funding. Ran various onsite and remote partner training sessions on program guidelines and claiming process.Provided Support for Distribution Marketing, this included planning sessions, copy right approval and marketing plan tracking Show less

High School Finance and Adminstration

• 2010 - 2011

• Annual budget planning and forecasting • International student travel co-ordination: • Project Management: - Developed and rolled out an out of school community service program (Week Without Walls) for 300 students, this included local activities such as volunteer work for students, international travel and local travel. - Creation of marketing collateral and information booklets. - Contract negotiation with suppliers/vendors - Developed in-school fund raising programs • Event co-ordination: - Planning and logistical management of school events.. Show less

Accounting/Payroll/Project Management

• 2007 - 2010

• Complete accounting write up of accounts for 4 separate companies, which include the following tasks: - Capturing of all debtors and creditors - Managing multi-currency conversions and financials - Reconciling and balancing customer statements of accounts and bank accounts - Liaising with customers on queries via email and telephone - Monthly invoicing and statement runs - Managing and completion of Company Value Added Tax returns - Weekly and monthly management financial reports • Established and managed processes and procedures of a self-storage unit company, including liaison with attorneys on contractual issues. On-going procedure management and verifying effectiveness thereof. Handled all credit control issues, final demands and legal escalations. • Staff management. Setup staff incentive programs. • Payroll management for seven small/medium sized companies (total of approximately 35 staff members across the various companies). This included: the Pay As You Earn calculations and monthly returns to the Revenue Services, staff benefits and loans management including calculation of interest charged. • Assistance with budget preparation and annual forecasting. • Assisted on various audits. Show less

Bookkeeper

• 2006 - 2007

• Capturing of all debtors and creditors • Reconciled and balanced customer and bank accounts • Liaison with customers regarding queries • Monthly invoicing and statement runs • Management of accounts payable • Staff re-imbursement claims • Management of payroll system for 20 staff members (Pastel Payroll) • Assistance with preparation of monthly reports to head office on country financial performance. • Capturing of all debtors and creditors • Reconciled and balanced customer and bank accounts • Liaison with customers regarding queries • Monthly invoicing and statement runs • Management of accounts payable • Staff re-imbursement claims • Management of payroll system for 20 staff members (Pastel Payroll) • Assistance with preparation of monthly reports to head office on country financial performance.

Owner

• 2002 - 2005

• Setup and established play school. • Built curriculum based on Montessori principals. • Managed school budget, monthly invoicing, VAT returns, Payroll, credit control. • Liaised with Health department regarding regulatory compliance. • Setup and established play school. • Built curriculum based on Montessori principals. • Managed school budget, monthly invoicing, VAT returns, Payroll, credit control. • Liaised with Health department regarding regulatory compliance.

Business Analyst/Product Support Account Manager

• 1997 - 2000

• Revenue analysis• Consolidation of monthly reports and operational support of internal financial tools• Responsible for year end budgeting and mid year review for product support services division within the company• Managed the outsourced company (Wang Global and Getronics) that delivered the Microsoft product support service in South Africa, this included setting and monitoring service level agreements, monthly meetings and internal escalation management.

Partner Technical Account Manager

• 1995 - 1997

• Account management for the South Africa, Western, Eastern and Central Africa Microsoft Support Partners.• Monitored Service level Agreements• Managed Technical support queries from support partners in South Africa to the escalation point based in the UK.

Internal Technical Specialist

• 1994 - 1995

• Provided internal technical support to Microsoft staff.• Involved in implementation and migration of major product roll outs and the on-going internal support and training thereof.• Setup and managed program to provide training on Microsoft applications to internal staff, all training was provided by a Microsoft partner.