Nikki Markov
Salesperson at Hampton Inn & Suites Downtown Fort Worth- Claim this Profile
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Bio
Experience
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Hampton Inn & Suites Downtown Fort Worth
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United States
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Hospitality
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1 - 100 Employee
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Salesperson
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Sep 2022 - Present
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Marriott Hotel & Golf Club at Champions Circle DFW
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United States
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Hospitality
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1 - 100 Employee
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CSM
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Mar 2022 - Sep 2022
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Billy Bob's Texas
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United States
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Entertainment Providers
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1 - 100 Employee
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Group Sales
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Feb 2021 - Feb 2022
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Convention Services Manager
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Jul 2019 - Mar 2020
Responsible for for coordinate arrangements for corporate meetings, sports teams, conventions and associations. The administrative functions for all Sales positions and the Director of Sales and Marketing are handled professionally and executed in a timely manner. Led weekly meetings with all department managers to communicate the logistics of our upcoming groups, meetings, and conventions. Also held weekly meetings with the food/beverage manager and Banquets team to communicate menus, audio visual, and meeting room set ups. Provided assistance to the accounting controller as well as some IT experience. Consulted with customers to understand their desires and suggest the best products to meet their needs. Organized and maintained facility space to keep everything in good working order for expected needs. Conducted post-event evaluations by getting client feedback, reported outcomes, and implemented improvements for future events. Prepared documents and contracts for execution by all parties based on agreements and negotiation. Listened to requests from guests and coordinated required services and solutions with other departments. Implemented company policies and procedures with hotel personnel to coordinate smooth setup and professional event services. Anticipated needs of clients and guests and provided quick resolution to problems and concerns. Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event. Maintained on-site presence during events to consistently meet quality expectations Show less
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