nikki jordan

Team Supervisor at Cardiology associates
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • Medical Practices
    • 1 - 100 Employee
    • Team Supervisor
      • Jul 2013 - Present

      Front Office Lead St.Francis Cardiology Associates - 2013 to Present Responsible for answering phones,Scheduling appointments and test, Pre Authorization for test, Pulling demographics and Entering Demographics for Billing, File documents in proper place, Complied with all OSHA and HIPAA regulations. Check-in/Check-Out Patients and Insurance Verification. • Perform all administrative duties pertaining to MD orders. • Responsible for resolving all patient concerns. • Responsible for processing all new patient referrals. • Responsible for all patient transfers. • Administered frequent telephone and face to face assessments on patients. • Complied with all OSHA and HIPAA regulations. • Processed MD orders/Verbal Orders while ensuring patient confidentiality. • Processed all new patient referrals from hospitals, nursing homes etc. Interviewed patients to obtain accurate demographics and insurance information for intake purposes, insurance verification. Home Health Aide/Care Provider Methodist Central Hospital - 2005-2015 Assisted clients with daily living activities. • Monitored patient condition by observing physical and mental condition, intake and output, and exercise. • Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands. • Assisted patients by providing personal services, such as, bathing, dressing, and grooming. • Helped patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene. • Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping. • Recorded patient information by making entries in the patient journal and nursing notes, notifying nursing supervisor of changing or unusual conditions. • Maintained a safe, secure, and healthy patient environment Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Lead unit coordinator
      • Jan 2005 - Jul 2013

Education

  • Strayer University
    Bachelors, Business Administration and Management, General
    2018 - 2021
  • Strayer University
    Bachelor of Business Administration, Healthcare
    2018 - 2021
  • Concorde Career Colleges
    Pharmacy Technician/Assistant, B
    2006 - 2009

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