Experience

SouthLaw, P.C.

• United States
• Law Practice
• 1 - 100 Employee

• Loss Mitigation Foreclosure Admin Assistant

  • Oct 2019 - Present

• Bankruptcy Attorney Assistant

  • Oct 2018 - Sep 2019



Nations Holding Company, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• REO Admin - REO Processing. NATIONS LENDING SERVICES

  • Dec 2017 - Jan 2018

  Completed title clearance for pre-foreclosure transactions & bank owned property sales.Accountable for maintenance of department training workflows. Responsible for all staffing needs for the team, including in office interviews, hiring process, obtain/review new hire documentation, explanation of policies, managed time cards/vacation for all team members and exit interviews/layoffs.

• Title Examiner Reliable Properry Reports

  • Jun 2017 - Dec 2017

  Review property search documents, type title requirements, property reports and/or commitments or for up to 15 different clients. Completed online property searching. Peer review to confirm accuracy and adherence to client requirements. Accountable for product delivery to clients within SLA.

• REO Admin - REO Processing Nations Lending Service

  • Apr 2014 - Jun 2017

  Completed title clearance for pre-foreclosure transactions & bank owned property sales. Led the bank owned sales team of up to 8 people and created a secondary client specific team of up to 5 people. Maintained client correspondence thru web interface and responsible for maintaining customer relationship. Exceeded client SLA requirements and became their #1 vendor in title delivery and clearance within first 2 months.Received Employee of the Month for going above and beyond expectations and willingness to help, teach and listen to teammates. Accountable for writing and maintained department training workflows. Responsible for all staffing needs for the team, including in office interviews, hiring process, obtain/review new hire documentation, explanation of policies, managed time cards/vacation for all team members and exit interviews/layoffs. Show less



ServiceLink, FNF

• Team Lead Closing Coordinator

  • Sep 2012 - Jul 2013

  Oversee daily operations for a nationwide title provider, Team Lead to up to 16 people . Responsible for audit and review for accuracy of work and compliance with client required SLA. Often corresponded between Lender and borrower to explain loan program specifics. Pulled daily reports of client/team total/individual member order counts, file progress and daily totals; reports sent to team members and/or management. Responsible for reviewing title commitments for accuracy and make corrections/revisions if necessary, review title requirements and clear for closing according to client specified guidelines. Show less



Nations Lending Services a Nations holding company

• Title Processor Team Lead

  • Apr 2012 - Aug 2012

  Oversee daily operations for a nationwide title provider, supervisor up to eight people. Responsible for audit and review accuracy of work and ensure compliance with client required SLA. Expert in clearing title, ordering payoffs, subordinations, releases and release chasing. Prepared documents such as property transfer deeds and satisfactions. Pulled daily reports of client/team total/individual member order counts, file progress and daily totals; reports sent to team members and/or management. Responsible for reviewing title commitments for accuracy and make corrections/revisions if necessary. Show less



Nations Valuation Services a nations holding company

• Vendor Management Team Lead

  • May 2011 - Apr 2012

  Oversee daily operations for nationwide Appraisal Management Company, supervisor up to four people. Hire and train new employees for three departments - Vendor Management, order placement and order status. Actively recruit new vendors in poor coverage and poor profit areas. Maintain and devolop relationship with current panel vendors and clients. Handled any escalated issues, fee disputes, payment inquires, price negotiation Oversee daily operations for nationwide Appraisal Management Company, supervisor up to four people. Hire and train new employees for three departments - Vendor Management, order placement and order status. Actively recruit new vendors in poor coverage and poor profit areas. Maintain and devolop relationship with current panel vendors and clients. Handled any escalated issues, fee disputes, payment inquires, price negotiation



Nations Lending Services a nations holding company

• Title Processor Team Lead

  • Apr 2008 - May 2011

  Oversee daily operations for a nationwide title provider, supervisor up to eight people. Responsible for audit and review accuracy of work and ensure compliance with client required SLA. Expert in clearing title, ordering payoffs, subordinations, releases and release chasing. Prepared documents such as property transfer deeds and satisfactions. Pulled daily reports of client/team total/individual member order counts, file progress and daily totals; reports sent to team members and/or management. Responsible for reviewing title commitments for accuracy and make corrections/revisions if necessary Show less



Relable Property Reports a Nations Holding company

• Title Examiner/Vendor Management

  • Feb 2005 - Mar 2008

  Night Mgr/Title Examiner 2/2005 - 4/2007: Examine and review property searches. Type title commitments for up to 15 different clients. Review title commitments for accuracy and ensure information provided meet client requirements. Deliver title commitment to clients within SLA. Vendor Management 4/2007 - 3/2008: Managed appraisal vendors for 12 separate states for a nationwide property search provider. responsible for recruiting new panel vendors and maintaining existing panel. In charge of compiling and delivery of monthly vendor scorecards and contact top 5% and low 5% of panel appraisers to discuss scores and address concerns. Show less



Nations Title Agency a nations holding company

• Title Processor

  • Jun 2001 - Jan 2005

  Required to maintain an active pipeline and clear a minimum of 10 files daily for closing. Research and satisfy title commitment requirements. Responsible order payoffs, subordinations, and chase releases. Review Purchase contracts and hold escrow funds. Coordinate and schedule closings between lenders, notaries and homeowners. Disbursing checks to appropriate parties upon funding. Review lenders instructions and assist in preparation of closing documents. Examine signed closing documents for accuracy and completion before sending to county recorder’s office and lender. Resolve internal or county rejected documents for correction and completion. Show less