Experience

Curriculum Associates

• United States
• E-Learning Providers
• 700 & Above Employee

• Associate Partner Success Manager at Curriculum Associates

  • Jul 2020 - Present

  Manages small- to medium-sized implementations, including the set up and support of Curriculum Associates' suite of products. Drives the annual license renewal process through high-quality service and attention to educator needs.



Achieve3000

• E-Learning Providers
• 1 - 100 Employee

• Implementation Project Manager / Professional Services Director

  • Aug 2018 - Jul 2020

  Greater Los Angeles Area Managed a large, million-dollar account that is based in an urban district in Los Angeles. • Provided full-time district- and school-level management, which includes on-site professional development, coaching, and individualized support for both teachers and administrators • Regularly met with school and district leadership to analyze implementation data and develop goals and strategies to meet those goals • Assisted school and district leadership with completing district-specific… Show more Managed a large, million-dollar account that is based in an urban district in Los Angeles. • Provided full-time district- and school-level management, which includes on-site professional development, coaching, and individualized support for both teachers and administrators • Regularly met with school and district leadership to analyze implementation data and develop goals and strategies to meet those goals • Assisted school and district leadership with completing district-specific reports, which includes providing customized data • Collaborated closely with the regional sales director, the customer advocacy director, and other team members to ensure that customers’ needs are always met

• Implementation Site Specialist

  • Apr 2017 - Aug 2018

  Greater Los Angeles Area Provided ongoing, premier implementation services to districts and schools to help teachers and administrators successfully use the company’s web-based literacy solution in their classrooms. • Provided district-level project management, which includes dedicated in-person support and coaching • Conducted on-site and virtual professional learning workshops, classroom modeling sessions, and individual consulting sessions for teachers, school and district administrators, and parents •… Show more Provided ongoing, premier implementation services to districts and schools to help teachers and administrators successfully use the company’s web-based literacy solution in their classrooms. • Provided district-level project management, which includes dedicated in-person support and coaching • Conducted on-site and virtual professional learning workshops, classroom modeling sessions, and individual consulting sessions for teachers, school and district administrators, and parents • Collaborated with school and district leadership to develop program awareness, identify implementation successes and barriers, and create data-based action plans • Responded promptly to all stakeholders’ needs and proactively resolves challenges • Worked closely with internal teams - i.e., business managers, implementation coordinators, sales, and marketing - to ensure customers receive exceptional and efficient services at all times • Assisted sales team with new and renewal sales • Provided onboarding and mentorship to new hires



Venice Family Clinic - Children First Early Head Start

• Consultant

  • Jan 2014 - Aug 2018

  Greater Los Angeles Area Advised Director and current Education Manager on matters related to the child care option at the program. • Reviewed enrollment files to ensure compliance with Title 5 and Head Start regulations • Drafted quarterly and annual reports to the California Department of Education, Early Education and Support Division

• Child Care Education Manager

  • Jul 2011 - Dec 2013

  Greater Los Angeles Area Oversaw the child care option in a child development services program serving infants and toddlers (0-3 years old) from low-income families. • Managed and monitored four family child care sites and one child care center to ensure compliance with Head Start, Title 5, and Title 22 regulations • Planned and facilitated ongoing professional development for family child care providers and teachers • Supervised the Family Advocate in her correspondence with families • Assisted in program… Show more Oversaw the child care option in a child development services program serving infants and toddlers (0-3 years old) from low-income families. • Managed and monitored four family child care sites and one child care center to ensure compliance with Head Start, Title 5, and Title 22 regulations • Planned and facilitated ongoing professional development for family child care providers and teachers • Supervised the Family Advocate in her correspondence with families • Assisted in program budget planning, including processing monthly payments for child care providers • Completed developmental assessments and screenings (i.e., DRDP-IT, ASQ-3, ASQ-SE) for program children and reviewed results and goals with families during home visits and conferences • Worked with child care providers and teachers to create individualized lesson plans for program children • Planned and facilitated quarterly parent committee meetings • Oversaw the enrollment process in the child care option • Drafted and submitted reports to the Office of Head Start and the California Department of Education, Early Education and Support Division • Collaborated with program staff, community organizations, and individual families to ensure that children and their families were receiving comprehensive services



Skoolbo

• United Kingdom
• Wholesale
• 1 - 100 Employee

• School Implementation Manager

  • Aug 2016 - Jan 2017

  Greater Los Angeles Area Collaborated with Skoolbo team members to implement a collection of education technology products that are dedicated to help school-aged children improve their mathematics and literacy/reading comprehension skills. • Provided superior quality customer and technical support to Skoolbo users via email (Salesforce Desk CRM), live chat (tawk.to) and phone to ensure a positive user experience • Worked closely with the marketing team to promote brand visibility via various social media… Show more Collaborated with Skoolbo team members to implement a collection of education technology products that are dedicated to help school-aged children improve their mathematics and literacy/reading comprehension skills. • Provided superior quality customer and technical support to Skoolbo users via email (Salesforce Desk CRM), live chat (tawk.to) and phone to ensure a positive user experience • Worked closely with the marketing team to promote brand visibility via various social media channels (e.g., Facebook, Twitter, blogs) and email campaigns • In close collaboration with SIM team members, developed and conducted the first-ever Skoolbo professional development webinar series for teachers • Assisted the development team with improving Skoolbo and with developing new education products by conducting beta testing and reporting bugs • Closely examined ongoing Power Business Intelligence (BI) data to track client usage Worked with independent researchers to study: 1) the alignment between Skoolbo topics and the Common Core State Standards and 2) the effectiveness of Skoolbo on students’ math and literacy skills Show less



Pacific Asian Consortium in Employment (PACE)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Assistant Director of Education and Safe Environments

  • May 2015 - May 2016

  Greater Los Angeles Area Oversaw 14 preschool centers serving low-income children in the surrounding Metropolitan Los Angeles and South Bay areas. • Directed a team of 100+ Education staff, which included: Teachers, Teacher Assistants, Home Visitors, Site Directors, and Education Specialists • Developed and conducted ongoing professional development to the Education team, which included monthly trainings for Site Directors and quarterly trainings for teaching staff • Analyzed ongoing student assessment data… Show more Oversaw 14 preschool centers serving low-income children in the surrounding Metropolitan Los Angeles and South Bay areas. • Directed a team of 100+ Education staff, which included: Teachers, Teacher Assistants, Home Visitors, Site Directors, and Education Specialists • Developed and conducted ongoing professional development to the Education team, which included monthly trainings for Site Directors and quarterly trainings for teaching staff • Analyzed ongoing student assessment data to monitor students’ development in the following skills: social emotional, literacy and reading comprehension, cognitive and mathematics, and gross and fine motor • Advised teachers on implementing effective differentiated instruction based on students’ strengths and needs • Worked closely with the Los Angeles County Office of Education - Head Start-State Preschool Division to ensure compliance with Head Start Performance Standards and Title 22 regulations • As part of the PACE ECE Leadership Team, planned and oversaw the program's annual budget • Collaborated with PACE ECE staff to recruit children into the program Show less



Loyola Marymount University Children's Center

• Site Supervisor / Curriculum Coordinator

  • Jan 2014 - May 2015

  Greater Los Angeles Area Collaborated with administrative team members in overseeing an NAEYC-accredited early childhood education center that serves children between 6 weeks and 5 years old. • Supervised 24 teaching staff, which included facilitating weekly team meetings, monitoring work progress, scheduling, and assisting with evaluations • Worked with all staff to ensure compliance with NAEYC standards and Title 22 regulations • Directed, supported, and guided primary teachers with developing curricula for… Show more Collaborated with administrative team members in overseeing an NAEYC-accredited early childhood education center that serves children between 6 weeks and 5 years old. • Supervised 24 teaching staff, which included facilitating weekly team meetings, monitoring work progress, scheduling, and assisting with evaluations • Worked with all staff to ensure compliance with NAEYC standards and Title 22 regulations • Directed, supported, and guided primary teachers with developing curricula for reading, math, science, and art • Trained new teaching staff on the protocols of the center • Supported in the infant, toddler, and preschool classrooms when teachers were absent • Coordinated events at the Children’s Center • Maintained communication with the LMU Department of Public Safety to ensure safety at the Children’s Center Show less



UCLA National Center for Research on Evaluation, Standards, and Student Testing (CRESST)

• Research Analyst

  • Aug 2008 - Jun 2011

  Greater Los Angeles Area Collaborated with CRESST researchers to evaluate after school programs in the state of California. • Assisted in managing a multi-million dollar, longitudinal research project funded by the California Department of Education • Assisted in managing annual research projects concentrating on a Los Angeles after school program • Conducted background research on topics related to after school program processes and structures • Collaborated with researchers to create evaluation… Show more Collaborated with CRESST researchers to evaluate after school programs in the state of California. • Assisted in managing a multi-million dollar, longitudinal research project funded by the California Department of Education • Assisted in managing annual research projects concentrating on a Los Angeles after school program • Conducted background research on topics related to after school program processes and structures • Collaborated with researchers to create evaluation instruments (i.e., observation, focus group, interview, survey protocols), conduct site visits for data collection, and analyze data • Formulated and edited evaluative reports on the progress of after school programs • Established and maintained strong, positive relationships with key stakeholders at the school districts • Assisted in managing a group of graduate and undergraduate student researchers Show less



UCI Vitreo-Retinal Laboratory

• Administrative Assistant

  • Jan 2007 - Sep 2007

  Orange County, California Area Assisted Dr. Leonid Lerner in the Vitreo-Retinal Laboratory. • Aided in drafting Institutional Review Board (IRB) protocols for grant proposals • Recruited patients with degenerative retinal diseases for stem cell research • Transcribed consultation letters to referring physicians • Telephone and in-person correspondence with patients, staff, administrators and faculty • Performed administrative tasks, which included scheduling daily meetings and appointments



UCLA Megan E. Daly Infant Development Program

• Child Development Center Teacher

  • Sep 2004 - Jun 2006

  Greater Los Angeles Area Aided primary caregiving teachers in the supervision of infants and toddlers (3 months - 3 years old) in an NAEYC-accredited child care center. • Engaged infants and toddlers in daily curriculum activities, which included curriculum walks around the university campus • Nutrition and hygiene maintenance of infants and toddlers • Provided a healthy and welcoming environment for infants, toddlers and families



UCLA Social Neuroscience Laboratory

• Research Assistant

  • Oct 2002 - Mar 2006

  Greater Los Angeles Area Assisted Dr. Shelley E. Taylor in her Social Neuroscience Laboratory. • Assisted in transcribing and editing textbooks and journal publications • Entered data for various research projects • Conducted interviews and performed experiments involving stress and social support • Performed daily administrative tasks, which included email, telephone, and in-person correspondence with university faculty members and administrators