Nikki Cheng
Customer Sales Manager at FoodLine- Claim this Profile
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Bio
Credentials
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Follow Food and Beverage Safety Hygiene Policies and Procedures (SSG)
Workforce Singapore
Experience
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FoodLine
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Singapore
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Technology, Information and Internet
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1 - 100 Employee
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Customer Sales Manager
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Apr 2022 - Present
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Service Crew
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May 2021 - Jul 2022
• Assisted in payment matters and customer service.• Ability to prepare all the drinks and handling the cleanliness of the store, as well as, making sure that everything goes smoothly. • Assisted in payment matters and customer service.• Ability to prepare all the drinks and handling the cleanliness of the store, as well as, making sure that everything goes smoothly.
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Gong cha Taiwan
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Taiwan
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Food and Beverage Services
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1 - 100 Employee
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Tearista/ Service Crew
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Dec 2017 - Nov 2021
• Job Position: Part-time Supervisor • Assisted in payment matters, accumulating and recording daily revenue and customer service.• Ability to prepare all the drinks and handling the cleanliness of the store, as well as, making sure that everything goes smoothly.• Teaching the new part-timers on the SOP and helping them to settle down during work.• Achieved TEA MASTER Award in 2018 June. • Job Position: Part-time Supervisor • Assisted in payment matters, accumulating and recording daily revenue and customer service.• Ability to prepare all the drinks and handling the cleanliness of the store, as well as, making sure that everything goes smoothly.• Teaching the new part-timers on the SOP and helping them to settle down during work.• Achieved TEA MASTER Award in 2018 June.
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NTUC First Campus
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Singapore
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Education Administration Programs
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100 - 200 Employee
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6 month Internship Program
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Mar 2021 - Sep 2021
• Assigned to My First Skool in Punggol for 6 months. • Assigned to K1 class and assisted in K1 daily routines. • Provided support in overseeing the whole class and help out in assisting the the lead teacher in implementing lessons plans.• Conducted 10 lessons on 6 learning domains (Numeracy, Language & Literacy, Motor Skills, Social Emotional Learning, MSD, Discovery of the world).• Curated take-home kits for entire class of 24 children.• Planned field trip to MINT Museum of Toys.• Handmade teaching aids for lessons.
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PAP Community Foundation
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Singapore
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Non-profit Organizations
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700 & Above Employee
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Practicum Student
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Nov 2020 - Dec 2020
• One month attachment to K1 class in PCF SparkleTots in Tampines.• Assisted host teachers with routines and lessons• Planned and implemented 3 lesson plans incorporating 2 learning areas.Skills used/learnt:• Honed classroom management skills• Utilized communication skills with parents, teachers and principal • One month attachment to K1 class in PCF SparkleTots in Tampines.• Assisted host teachers with routines and lessons• Planned and implemented 3 lesson plans incorporating 2 learning areas.Skills used/learnt:• Honed classroom management skills• Utilized communication skills with parents, teachers and principal
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Luxury Careers Pte Ltd
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Staffing and Recruiting
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1 - 100 Employee
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Beauty Advisor
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Dec 2017 - Jun 2019
• Work with brands (e.g. Clarins & Origins). • Provided good customer service by analyzing client needs and recommend cosmetics and skin care products based on their preferences.• Ability to demonstrate and promote beauty products on the spot. • Work with brands (e.g. Clarins & Origins). • Provided good customer service by analyzing client needs and recommend cosmetics and skin care products based on their preferences.• Ability to demonstrate and promote beauty products on the spot.
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Food Server
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2015 - 2016
• Memorized entire menu, including daily specials• Attending to the customer's needs and accurately recording food and drink orders.• Assisted in payment matters and customer service. • Memorized entire menu, including daily specials• Attending to the customer's needs and accurately recording food and drink orders.• Assisted in payment matters and customer service.
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Education
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Temasek Polytechnic
Diploma in Early Childhood Development & Education -
Yuying Secondary School