Nikki Baker

Customer Operations Manager at The Card Network
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cheshire West and Chester Area, GB

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Bio

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Credentials

  • Asking Great Sales Questions
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Business Development Foundations: Researching Market and Customer Needs
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Tips for Better Business Writing
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Consulting Foundations: Building Your Sales System
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Stop Stressing and Keep Moving Forward
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Sales Foundations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Selling with Authenticity
    LinkedIn
    Aug, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Customer Operations Manager
      • Mar 2022 - Present

      Still continuing my current role, alongside general office management duties, day to day HR and HSE roles. Line manager to Customer Accounts and Order processing and Production team to ensure a smooth order journey for customers.

    • Customer Development Manager
      • May 2018 - Mar 2022

      Managing the CSD team for the Card Network to ensure great customer service and sales targets.

    • Card Services Supervisor
      • Apr 2017 - May 2018

      Running the busy team processing applications and running the call centre for the CEA Card and Hynt card schemes.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Management
      • Oct 1996 - Apr 2017

      Worked up from Saturday kid on the tills, to Section Leader on the shopfloor, to Assistant Manager during my time at Wilko. Worked up from Saturday kid on the tills, to Section Leader on the shopfloor, to Assistant Manager during my time at Wilko.

Education

  • Liverpool John Moores University
    Business Studies (Hons)
    2000 - 2002
  • West Cheshire College (Handbridge)
    Business Studies, Psychology, Health and Safety
    1998 - 2000
  • Christleton High School
    1991 - 1998

Community

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