Nikki Baker
Customer Operations Manager at The Card Network- Claim this Profile
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Bio
Credentials
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Asking Great Sales Questions
LinkedInDec, 2020- Nov, 2024 -
Business Development Foundations: Researching Market and Customer Needs
LinkedInDec, 2020- Nov, 2024 -
Tips for Better Business Writing
LinkedInDec, 2020- Nov, 2024 -
Consulting Foundations: Building Your Sales System
LinkedInOct, 2020- Nov, 2024 -
Improving Your Listening Skills
LinkedInOct, 2020- Nov, 2024 -
Stop Stressing and Keep Moving Forward
LinkedInOct, 2020- Nov, 2024 -
Sales Foundations
LinkedInAug, 2020- Nov, 2024 -
Selling with Authenticity
LinkedInAug, 2020- Nov, 2024
Experience
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The Card Network
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United Kingdom
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Printing Services
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1 - 100 Employee
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Customer Operations Manager
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Mar 2022 - Present
Still continuing my current role, alongside general office management duties, day to day HR and HSE roles. Line manager to Customer Accounts and Order processing and Production team to ensure a smooth order journey for customers.
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Customer Development Manager
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May 2018 - Mar 2022
Managing the CSD team for the Card Network to ensure great customer service and sales targets.
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Card Services Supervisor
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Apr 2017 - May 2018
Running the busy team processing applications and running the call centre for the CEA Card and Hynt card schemes.
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wilko
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United Kingdom
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Retail
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700 & Above Employee
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Management
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Oct 1996 - Apr 2017
Worked up from Saturday kid on the tills, to Section Leader on the shopfloor, to Assistant Manager during my time at Wilko. Worked up from Saturday kid on the tills, to Section Leader on the shopfloor, to Assistant Manager during my time at Wilko.
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Education
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Liverpool John Moores University
Business Studies (Hons) -
West Cheshire College (Handbridge)
Business Studies, Psychology, Health and Safety -
Christleton High School