Nikitas Scopelitis
IT Manager at Aegon Mykonos- Claim this Profile
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French Elementary proficiency
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English Full professional proficiency
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Greek Native or bilingual proficiency
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Bio
Nicole Pantazis Pitsos
Nikitas is one of the most professional and helpful Managers I have ever encountered. He always went above and beyond to help and get the job done. I am honored to have had the experience of working with him and alongside him at The Athens Ledra Marriott.
Miguel A. Gutierrez, CISA, CISM
My experience of working with Nikitas was very positive. He possesses excellent technology management skills, and is adept at communicating to all levels of an organization from low-level technical resources to executive management. He brought a high level of professionalism and trust to the organization, resulting in an increase in security controls compliance, and reduction in overall technology risk. I would highly recommend Nikitas to any organization looking for his level of experience and skill.
Nicole Pantazis Pitsos
Nikitas is one of the most professional and helpful Managers I have ever encountered. He always went above and beyond to help and get the job done. I am honored to have had the experience of working with him and alongside him at The Athens Ledra Marriott.
Miguel A. Gutierrez, CISA, CISM
My experience of working with Nikitas was very positive. He possesses excellent technology management skills, and is adept at communicating to all levels of an organization from low-level technical resources to executive management. He brought a high level of professionalism and trust to the organization, resulting in an increase in security controls compliance, and reduction in overall technology risk. I would highly recommend Nikitas to any organization looking for his level of experience and skill.
Nicole Pantazis Pitsos
Nikitas is one of the most professional and helpful Managers I have ever encountered. He always went above and beyond to help and get the job done. I am honored to have had the experience of working with him and alongside him at The Athens Ledra Marriott.
Miguel A. Gutierrez, CISA, CISM
My experience of working with Nikitas was very positive. He possesses excellent technology management skills, and is adept at communicating to all levels of an organization from low-level technical resources to executive management. He brought a high level of professionalism and trust to the organization, resulting in an increase in security controls compliance, and reduction in overall technology risk. I would highly recommend Nikitas to any organization looking for his level of experience and skill.
Nicole Pantazis Pitsos
Nikitas is one of the most professional and helpful Managers I have ever encountered. He always went above and beyond to help and get the job done. I am honored to have had the experience of working with him and alongside him at The Athens Ledra Marriott.
Miguel A. Gutierrez, CISA, CISM
My experience of working with Nikitas was very positive. He possesses excellent technology management skills, and is adept at communicating to all levels of an organization from low-level technical resources to executive management. He brought a high level of professionalism and trust to the organization, resulting in an increase in security controls compliance, and reduction in overall technology risk. I would highly recommend Nikitas to any organization looking for his level of experience and skill.
Experience
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Aegon Mykonos
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Greece
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Hospitality
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1 - 100 Employee
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IT Manager
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Oct 2020 - Present
- Managing the whole of IT (infrastructure, Systems, Hyper-V and Physical Servers, Interfaces,Users in Win10)- Responsible for Offers collection, Hardware Purchasing, delivery, user deployment, training and Helpdesk- Domain User Administration (User Rights), Server maintenance & backups- User Support (OPERA Hospitality Management Suite/ MICROS POS / Materials Control Inventory Management) - Hotel Guests’ Support- Budgeting and Budget Monitoring (CapEx – OpEx) - Managing the whole of IT (infrastructure, Systems, Hyper-V and Physical Servers, Interfaces,Users in Win10)- Responsible for Offers collection, Hardware Purchasing, delivery, user deployment, training and Helpdesk- Domain User Administration (User Rights), Server maintenance & backups- User Support (OPERA Hospitality Management Suite/ MICROS POS / Materials Control Inventory Management) - Hotel Guests’ Support- Budgeting and Budget Monitoring (CapEx – OpEx)
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IT Manager
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Feb 2016 - Nov 2021
Effective management the company’s IT infrastructure (Financial Investment and Services company) with the Greek Stock Exchange, responsible for the Telephone Switch Board, Help Desk, BAU tasks and of its 15 associates. Project Manager: Coordinate with Greek Stock Exchange for implementing changes on Systems, manage and supervise all User Apps (Protrader, Bloomberg, Stock Exchange apps, Company’s CRM, OneNote, etc). Telephone Switch Board: Monitoring calls and maintaining user extension numbers Help Desk: ensure all online clients can properly connect to handle their portfolio and set their requests Daily operations: include AD maintenance, Daily backups, maintaining e-mails and Exchange server, File/Printer servers, communication with Stock Exchange software apps suppliers for user issues, reports for Management.
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SYSCO S.A.
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Italy
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Project Manager
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May 2014 - Jan 2015
Effective mgmt of 4 depts (Telephone S/B, Help Desk, S/W dev, Technicians (Installers, Supporters) and of 11 associates. Project Manager: Coordinate with Stakeholders, manage and supervise all new clients’ installations & Trainings Telephone Switch Board: Monitor support calls are properly and correctly logged on SoftOne (Soft1) ERP Help Desk: ensure all Support logged phone calls are either cleared or answered to daily Software Development: Properly forward client requests to development, follow-up and timely delivery Technicians: Timely notify of new contracts, and on-time delivery of hotel config. data, supporting Hotel user issues. Client Management: communicate with clients to Update s/w, Identify potential business needs/opportunities In excess of €20K of extra Sales in first 10 months Quality manager: Certificate acquisition by TUV Austria for Implementing EN ISO 9001:2008 Quality Services Rented
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IT Manager - Greece
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Jun 2008 - Jul 2013
Implemented Corporate IT Strategy Roadmap as presented on annual IT Managers Meetings EMEA - wide Created local IT Strategy in accordance with Regional directives, presented at Board-Level Formulated and presented at Board-Level Software Roadmap for replacement of Legacy Systems Presented technical & financial proposals at Board-level & to Senior Client Stakeholders IT Budget definition & management / monitoring of expenses, including IT employee Training needs/courses IT SOX Coordinator, routine audits (systems and procedures) reporting to US HQ Virtualization of 17 Physical servers, yearly cost reduction 11% as Green IT (Electricity, Hardware maintenance) Designed, Initiated and successfully presented at Board-Level a GPS Security Agent Tracking Project Initiated, presented (Board-Level) & implemented AV GPS Tracking (250 AV’s) with New Command & Control Facility Cost reduction of Telecoms (Mobile, Landlines and Internet between Athens HQ and 15 Branches) of almost 100% Successful administration of 1000 mobiles, responsible for Contract Negotiations with Mobile provider Devised, presented at Board-Level and implemented Company Mobile Device Management for all users Successfully designed & implemented Microsoft Dynamics CRM Successfully implemented HelpDesk for local and remote users (240 in total, in WinXP / 7, using ServiceDesk Plus) Successfully defined projects with Head of depts, or Clients Senior Stakeholders (major Banks in Greece) Managed Service-Delivery ITIL-based Helpdesk with team of 5 engineers, supporting 240 users Daily Backups, User Admin, Helpdesk (ManageEngine’s Service Desk), Reports (use of SSRS), Infor’s ERP SunSystems
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Athens Ledra Marriott Hotel
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Greece
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Hospitality
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100 - 200 Employee
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Systems Manager
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Apr 1998 - Jun 2008
Implemented Corporate IT Strategy Roadmap, established on annual IT Managers Meetings (Cairo, Cologne, Paris, etc) Managing the whole of IT (infrastructure, 10+ Systems, 5+ Servers, 7 Interfaces, 80+ Users in Win98, WinXP, Win7) Responsible for Offers collection, Hardware Purchasing, delivery, user deployment, training and Helpdesk Domain User Administration (Exchange (120 Users and Groups) and User Rights), Server maintenance & backups User Support (OPERA Hospitality Management Suite/ MICROS POS / Materials Control Inventory Management) Maintained / support entire IT Infrastructure (Cisco Active components) Hotel Guests’ Support, Including Electronic Notice Boards for Daily Events (in-house or City wide) Budgeting and Budget Monitoring (CapEx – OpEx), monthly US-GAAP reporting until mid-2006 Project definition (internal / external) with different vendors (Quadriga, Marriott Exclusive Program, GuestWare) Migration from Novell to TCP/IP, LAN/WAN transition
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Software Engineer
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Jan 1992 - Apr 1998
Software Engineer: coded the Infrared Detection System (IRDS) of the aircraft, using DoD Mil-STD 1553 procedures Testing Engineer: Testing the software developed by other engineers, using DoD Mil-STD 1553 procedures Security Manager: Created/established a Security Management System manual according to NATO Standards Assistant Personnel Manager: prepared procedures/instructions for updating/recording personnel data files Reviewed and evaluated the Company's local SOPs, Audited the Company's compliance with ISO 9001
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Education
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1988 - 1989
Glasgow University
Master’s Degree, Information Technology -
1983 - 1987
Deree College
Bachelor’s Degree, Business Administration, major in Computer Information Systems
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