Experience

Retail Maintenance Group
• Australia
• Retail
• 1 - 100 Employee
• Project Manager

  • Apr 2023 - Present


Kita Kreations

• Business Owner

  • Jan 2018 - Present

  Kita Kreations is a small business based in Pakenham Vic. We pride ourselves as your one stop shop for gifts. You can find us on www.kitakreationsvic.com We specialise in custom made gifts, Scrunchies, Hair Claws, Silicone Bead Keyrings , and more Kita Kreations is a small business based in Pakenham Vic. We pride ourselves as your one stop shop for gifts. You can find us on www.kitakreationsvic.com We specialise in custom made gifts, Scrunchies, Hair Claws, Silicone Bead Keyrings , and more



SPARFACTS Australia Ltd

• Consumer Goods
• 1 - 100 Employee

• Client Sevices Manager

  • May 2022 - May 2023

• Account Manager

  • Apr 2018 - May 2022

• Client Services Coordinator

  • Jun 2016 - Apr 2018


Rendezvous Hotel Melbourne
• Australia
• Hospitality
• 1 - 100 Employee
• Food and Beverage Sales Coordinator

  • Jan 2016 - Jun 2016


Fitness First Australia

• Australia
• Wellness and Fitness Services
• 700 & Above Employee

• MSR

  • Mar 2015 - Dec 2015

  Membership sales, cold calling, and reception tasks Membership sales, cold calling, and reception tasks



Creative Activation

• Australia
• Marketing Services
• 200 - 300 Employee

• Account Coordinator

  • Apr 2014 - Mar 2015

  I started working at Creative Activation In April 2014 as an Account Coordinator. My role includes setting up schedules for Client programs, validating data, managing and training staff, setting up new programs, creating invoices for Clients. I started working at Creative Activation In April 2014 as an Account Coordinator. My role includes setting up schedules for Client programs, validating data, managing and training staff, setting up new programs, creating invoices for Clients.



The Swanston Hotel, Grand Mercure & Mercure Welcome

• Reception Team Leader

  • Sep 2009 - Apr 2014

  I started working at The Swanston Grand Mercure & The Mercure Welcome in 2009 as a telephonist. My job at the time was to answer the phone using the Alcatel Phone system, program wake up calls, make reservations after hours using Fidelio and provide assistance to guest. I was soon promoted to Receptionist, where my responsibilities were slightly different using the Fidelio system, I checked guests in & out of the hotel, handled cash and credit card transactions, closed guest accounts for third party agents, all whilst providing the best possible customer service to our guest. After 12 months as a receptionist I was promoted to my current job role of, team leader. My responsibilities include but are not limited to, allocating VIP Guest Rooms and allocating any special request rooms, checking in & out of groups, this includes and is not limited to airline crews, ensure that staff members on shift finish their tasks for the day, ensure that there are no outstanding guest accounts and follow up any that are, liaison with the Manager/s on duty with complaints and ensure that they are solved in a timely manner, answer guest enquiries via email, and close the cashier for the shift. The hotel has also had a system upgrade to Opera, I'm now trained and efficient in the use of Opera. Show less


BIG W
• Australia
• Retail
• 700 & Above Employee
• Cashier

  • Jun 2004 - Oct 2009