Nikita B

Quality Assurance Analyst at Timeless Investments
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Contact Information
us****@****om
(386) 825-5501
Location
Cottbus, Brandenburg, Germany, DE
Languages
  • English Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Tamil Native or bilingual proficiency
  • Sanskrit Limited working proficiency
  • German Elementary proficiency

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Credentials

  • Certified Ethical Hacker (CEH)
    EC-Council
    May, 2022
    - Sep, 2024
  • Technical Support Fundamentals
    Coursera
    Jan, 2022
    - Sep, 2024
  • Excel 2019 Essential Training
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Learning Python
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Programming Foundations: Data Structures
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Social Media Marketing with Facebook and Twitter
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • AMCAT Certified in English Comprehension
    Aspiring Minds
    Mar, 2019
    - Sep, 2024
  • Database Management Systems
    NPTEL

Experience

  • Timeless Investments
    • Netherlands
    • Real Estate
    • 1 - 100 Employee
    • Quality Assurance Analyst
      • Nov 2021 - Present

  • Exotel Techcom Private Limited
    • Customer Happiness Warrior
      • Apr 2019 - Oct 2020

      - Handled service and product-related issues of SME and Enterprise customers- Provided support to internal teams - Involved in maintaining SLA's promised to customers- Provided guidance to my team on communication skills, product knowledge, and troubleshooting - Handled service and product-related issues of SME and Enterprise customers- Provided support to internal teams - Involved in maintaining SLA's promised to customers- Provided guidance to my team on communication skills, product knowledge, and troubleshooting

  • Metamorphosis
    • United Kingdom
    • Professional Training and Coaching
    • Research Analyst
      • Dec 2018 - Feb 2019

      - Worked with established companies and emerging start-ups like LeanSpoon, Pepsico and UrbanCompany to develop case studies to motivate an entrepreneurial mindset and inculcate the relevant business skills.- Involved in creation, curation, and execution of an Entrepreneurship curriculum for grades 6-12 for ICSE, CBSE and State Board Schools in Hyderabad- Provided guidance on Entrepreneurship and interacted with school and college students - Worked with established companies and emerging start-ups like LeanSpoon, Pepsico and UrbanCompany to develop case studies to motivate an entrepreneurial mindset and inculcate the relevant business skills.- Involved in creation, curation, and execution of an Entrepreneurship curriculum for grades 6-12 for ICSE, CBSE and State Board Schools in Hyderabad- Provided guidance on Entrepreneurship and interacted with school and college students

  • Classle Knowledge Pvt. Ltd.
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Student Internship
      • Dec 2016 - Dec 2016

      -Worked on digitizing the State board textbooks for wider access and providing voiceovers for the students. -Worked on digitizing the State board textbooks for wider access and providing voiceovers for the students.

Education

  • Brandenburgische Technische Universität Cottbus-Senftenberg
    Master of Science - MS, Cybersecurity
    2020 - 2022
  • SRM University
    B. Tech, Computer Science &Engineering
    2015 - 2019
  • Vidya Mandir Senior Sec. Secondary School
    12th standard, Biotechnology
    2007 - 2015

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