Nikit Gokuldas

Key Account Manager at Smart Age Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Portuguese Limited working proficiency
Skills

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Bio

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João Renato Franco Bastos

Nikit is a very talented account manager and an amazing person overall. He's very organized, focused and has a keen eye for detail. All this while being one of the most fun people I've ever had the pleasure of working with. He's very proficient at sales and has a very well-developed problem-solving mindset. He's loved by customers and by coworkers alike. A great team player, Nik will always go above and beyond for his team, making sure to embrace new teammates and by offering help even to anyone, no matter how busy he seems. Nik works amazingly well under pressure and under strict deadlines. He's able to coordinate teams with perfect, clear and concise communication and guide customers to achieve success by offering, implementing and optimizing solutions in Digital Marketing. In the 2 years we've worked together I've never seen Nik wear a single frown. He carries on his daily responsibilities with a intoxicating smile, contaminating everyone even during the dullest of Mondays. The size of this man's talent can only be rivaled by the size of his heart. Any company who has a Nik in its staff, can reach for the stars, as he'll be the first in line to grab one.

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Credentials

  • Google Project Management Professional Certificate
    Coursera
    May, 2021
    - Nov, 2024
  • Strategic Leadership and Management - Specialization
    Coursera
    May, 2021
    - Nov, 2024
  • Google Digital Garage Certification
    Google
    Apr, 2021
    - Nov, 2024

Experience

  • Smart Age Solutions
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Key Account Manager
      • Mar 2023 - Present

      I oversee Official Rolex Jewelers retailer accounts, leveraging my expertise to execute tailored marketing campaigns. I foster strong client relationships, collaborate with cross-functional teams, and analyze data to optimize efforts and enhance brand reputation.- Maintain relationships with Official Rolex Jewelers, serving as their primary marketing contact.- Develop and execute customized marketing strategies to boost brand visibility and sales for each retailer.- Conduct market analysis and competitor research to identify growth opportunities.- Collaborate with cross-functional teams to ensure seamless campaign execution.- Analyze KPIs and metrics to measure marketing effectiveness and provide optimization recommendations.- Guide Official Rolex Jewelers in digital marketing best practices, from website optimization to social media.- Uphold brand guidelines and consistency across marketing collateral and touchpoints.- Enhance brand reputation and sales performance for clients through strategic management and expertise. Show less

    • Sr. Account Manager
      • Oct 2022 - Mar 2023

      I spearheaded comprehensive digital marketing strategies, managed a team, fostered client relationships, and led multi-channel campaigns, consistently achieving exceptional results and growth.- Created tailored digital marketing strategies aligned with business goals.- Guided and supported a team of analysts for exceptional client service.- Fostered stakeholder relationships and addressed needs proactively.- Analyzed markets for opportunities, optimizing campaigns.- Managed multi-channel campaigns, tracking metrics and presenting findings.- Collaborated with cross-functional teams for integrated execution.- Stayed updated on industry trends for innovative strategies.- Enhanced retention and led a successful team for growth. Show less

    • Account Manager
      • Dec 2021 - Oct 2022

      I successfully managed a diverse client portfolio, overseeing end-to-end execution of digital marketing campaigns. By collaborating closely with clients and cross-functional teams, I consistently achieved and surpassed revenue targets, contributing to the overall growth of the company.- Managed client accounts, handling digital marketing campaigns from start to finish.- Developed tailored strategies based on thorough needs assessments.- Fostered strong client relationships, providing updates and insights.- Led cross-functional teams for campaign execution within timelines and budgets.- Monitored campaign performance using analytics, delivering regular reports.- Consistently exceeded revenue targets, aiding company success and growth. Show less

  • Freelance (Self employed)
    • Writing and Editing
    • 700 & Above Employee
    • ESL Training
      • Aug 2019 - Dec 2021

      I worked as a freelance Cambridge English Tutor specializing in ESL training in the São Paulo Area, Brazil. I provided tailored language instruction to enhance English language proficiency. - Conducted one-on-one or group English language lessons for students. - Developed customized lesson plans to address individual learning needs. - Employed engaging teaching materials and interactive activities. - Assessed students' progress through assignments, tests, and discussions. I worked as a freelance Cambridge English Tutor specializing in ESL training in the São Paulo Area, Brazil. I provided tailored language instruction to enhance English language proficiency. - Conducted one-on-one or group English language lessons for students. - Developed customized lesson plans to address individual learning needs. - Employed engaging teaching materials and interactive activities. - Assessed students' progress through assignments, tests, and discussions.

  • Divine Saunas
    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jul 2020 - Nov 2020

      I supported the sales team by assisting existing clients, engaging with new ones, and contributing to the conversion process. My role included customer care solutions and logistical management, using internal software for order updates, and actively participating in sales development. - Managed calendars, and emails, and attended to customer care telephone lines. - Provided daily updates to the internal software, ensuring the accuracy of ongoing orders. - Tracked order progress and oversaw logistical aspects of outgoing orders. - Generated reports on order placement, progress, and completion. - Played an active role in sales development by engaging with clients and potential customers. - Utilized software tools like Notion and Shopify for efficient operations. Show less

  • Lazy House Shenanigans Hostel
    • Koh Phangan Island, Thailand
    • Bar Manager & Media Coordinator.
      • Jul 2018 - Mar 2019

      I efficiently managed bar operations while ensuring excellent customer service. I contributed to promoting the hostel's positive image through collaborative efforts and coordinated media-related tasks. - Ensured customer expectations aligned with hostel standards for both visitors and guests. - Collaborated as part of the hostel team to maintain a positive reputation for Lazy House. - Trained and managed volunteers, assigning tasks and fostering team morale. - Designed promotional materials like flyers, posters, and website updates. - Created and advertised promotions to attract guests and visitors. Show less

  • Summer House Cafe
    • India
    • Food & Beverages
    • 1 - 100 Employee
    • Social Media Marketing
      • Jul 2017 - Jul 2018

      My role encompassed orchestrating engaging events and overseeing public relations efforts. I coordinated successful events while managing effective communication with media and customers, enhancing the establishment's brand image and fostering memorable experiences for guests. -Managed the venue's social media campaigns and PR outreach efforts. -Developed and executed a comprehensive social media strategy. -Oversaw content creation across key social media platforms. My role encompassed orchestrating engaging events and overseeing public relations efforts. I coordinated successful events while managing effective communication with media and customers, enhancing the establishment's brand image and fostering memorable experiences for guests. -Managed the venue's social media campaigns and PR outreach efforts. -Developed and executed a comprehensive social media strategy. -Oversaw content creation across key social media platforms.

  • Auro Kitchen Bar
    • India
    • Restaurants
    • 1 - 100 Employee
    • Social Media Coordinator
      • Jun 2017 - Jul 2018

      I played a vital part in executing and sustaining online marketing strategies across social media platforms and events. - Managed events, artists, and client acquisition. - Organized events and coordinated logistics. - Brought in new clients through proactive networking. - Enhanced the restaurant's popularity and success through effective engagement. - Collaborated with other event organizers to create captivating event experiences. I played a vital part in executing and sustaining online marketing strategies across social media platforms and events. - Managed events, artists, and client acquisition. - Organized events and coordinated logistics. - Brought in new clients through proactive networking. - Enhanced the restaurant's popularity and success through effective engagement. - Collaborated with other event organizers to create captivating event experiences.

  • Styl-Inc Image Consultants
    • West Punjabi Bagh, New Delhi
    • Marketing Director
      • Mar 2016 - Mar 2017

      I reported directly to the CEO and held responsibility for overarching marketing plans, partnership development, sales strategies, and customer service initiatives. - Managed holistic marketing plans, partnerships, sales strategies, and customer relations. - Conducted extensive market research to guide strategies. - Created impactful partnerships to boost brand visibility. - Innovated interactive programs for engaging target audiences. I reported directly to the CEO and held responsibility for overarching marketing plans, partnership development, sales strategies, and customer service initiatives. - Managed holistic marketing plans, partnerships, sales strategies, and customer relations. - Conducted extensive market research to guide strategies. - Created impactful partnerships to boost brand visibility. - Innovated interactive programs for engaging target audiences.

  • The Event Work Shop
    • New Delhi, Delhi, India
    • Marketing Manager
      • Jul 2015 - Dec 2015

      I worked with a small team to help coordinate events over multiple cities. - Developed innovative strategies to enhance event visibility. - Collaborated across teams to ensure smooth event planning and execution. - Played a key role in achieving success for brand launches and fashion events. I worked with a small team to help coordinate events over multiple cities. - Developed innovative strategies to enhance event visibility. - Collaborated across teams to ensure smooth event planning and execution. - Played a key role in achieving success for brand launches and fashion events.

  • Vivaha - Wedding Solutions
    • New Delhi, Delhi, India
    • Business Development Manager
      • Feb 2014 - Jan 2015

      In my role as a Business Development Manager at Vivaha, I ensured seamless operations through teamwork, took charge of event marketing, and fostered robust brand connections, all of which played a pivotal role in the success of our showcases. - Led brand and retailer onboarding for wedding events, connecting them with potential clients. - Developed persuasive strategies for participant attraction, highlighting event value. - Collaborated on logistics for seamless brand participation and event success. - Key role in multi-channel event marketing for exhibitor and attendee engagement. - Managed brand relationships, offering support and addressing needs throughout events. Show less

  • Bellset Entertainment
    • India
    • Events Services
    • 1 - 100 Employee
    • Concept Designing - Marketing
      • Jul 2013 - Dec 2013

      As part of the event organizing team, my role involved planning and managing events for businesses. I handled tasks like venue management, scheduling, and ensuring the event ran without a hitch. - Collaborated on creative concepts for upcoming events, ensuring engaging experiences. - Translated ideas into visual concepts via sketches and presentations. - Incorporated market trends, tailoring concepts to target audiences. - Coordinated with cross-functional teams for integrated event strategies. - Iterated concepts based on feedback, balancing innovation and feasibility. Show less

  • Mint Car Washing
    • Utilities
    • Sales and Marketing
      • Aug 2009 - Apr 2010

      I worked in door-to-door sales in this role, where I engaged directly with potential customers. My main goal was to understand their needs and present our products in a friendly and approachable way, by building connections and highlighting the value of our offerings. - Sales Target Attainment - Customer Relationship Management - Strategic Marketing Collaboration - Innovative Sales Techniques - Door To Door Sales I worked in door-to-door sales in this role, where I engaged directly with potential customers. My main goal was to understand their needs and present our products in a friendly and approachable way, by building connections and highlighting the value of our offerings. - Sales Target Attainment - Customer Relationship Management - Strategic Marketing Collaboration - Innovative Sales Techniques - Door To Door Sales

Education

  • Indian Institute of Planning and Management
    Bachelor of Business Administration (BBA), Marketing
    2010 - 2013

Community

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