IT Project Manager

• Nov 2022 - Present

Project Manager

• Jun 2012 - Nov 2022

Implemented and managed enterprise project portfolio Managed multiple IS projects from project start through delivery by prioritizing needs and delegating assignments Resolved project risks, obstacles and roadblocks while ensuring project team is able to efficiently complete deliverables Liaised between departments to facilitate communication and keep appropriate parties updated on project developments Scheduled and facilitated meetings with project stakeholders to discuss deliverables, schedules and conflicts Show less

Project Coordinator

• Jan 2011 - Jun 2012

Implemented LEAN office practicesWorked with production to implement 5-S practices, including weekly auditsManaged successful implementation of Microsoft CRM in 2011 Designed and implemented project management framework for the company

Customer Service Representative/Purchasing Agent

• Feb 2009 - Jan 2011

Procured supplies and raw materials for all departmentsManaged over 50 vendor relationshipsProvided primary customer support to external customersEntered orders into Microsoft AX system

Purchasing Agent

• Dec 2006 - Feb 2009

Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability Procured supplies and raw materials for all departmentsDecreased shipping supply spending by 10% in 2007Decreased raw material spending by 15% in 2007

Office Clerk

• Nov 2004 - Dec 2006

Managed multiple tasks and met time-sensitive deadlinesAnswered and quickly redirected large volume of calls on central systemGreeted incoming visitors and customers professionally and provided friendly, knowledgeable assistanceScheduled and confirmed appointments and meetings for senior management teamProcured office and shipping supplies for the company