Research Analyst

• Sep 2021 - Present

Business Development Executive

• Sep 2019 - Nov 2020

Cold calling and subsequent follow ups visit to IT industry pharmaceuticals, schools, bank etc Generating sales-leads using LinkedIn, Zoominfo,etc. Maintaining leads pipeline for inside sales Creating and maintaining a list of prospective clients Performing product demonstrations for client Converting sales leads by effective communication with potential customers Conducting webinars & product information sessions Single handedly closing deals from start to end Understanding client requirements and conducting secondary research for market segmentation, targeting and positioning initiatives Involved in end to end process from prospection to closure

Desktop Support Engineer

• Dec 2016 - Apr 2019

Configuring Exchange mailbox on MS outlook Handling and resolving help desk calls On-premises Resolving issues related to various applications Configuring of printers and scanners Resolving hardware related issues within limit Keeping track of all IT assets by documenting and labeling and submit report Validate, audit, manage and control SW in order to reduce non-compliance risk and reduce cost from over Performed laptop and printer demonstration to user Configuring Exchange mailbox on MS outlook Handling and resolving help desk calls On-premises Resolving issues related to various applications Configuring of printers and scanners Resolving hardware related issues within limit Keeping track of all IT assets by documenting and labeling and submit report Validate, audit, manage and control SW in order to reduce non-compliance risk and reduce cost from over Performed laptop and printer demonstration to user