Nikhil Chavda

Product & Growth at videosdk.live
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Contact Information
us****@****om
(386) 825-5501
Location
Surat, Gujarat, India, IN

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Credentials

  • Foundation of User Experience Design
    Google
    Apr, 2021
    - Oct, 2024
  • Product Management Course
    YourStory Education
    Mar, 2021
    - Oct, 2024
  • Foundation of Business Strategy
    University of Virginia
    Oct, 2020
    - Oct, 2024
  • Introduction to Data Science - Specialization
    IBM
    Aug, 2020
    - Oct, 2024
  • Python for Everybody - Specialization
    University of Michigan
    Aug, 2020
    - Oct, 2024

Experience

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product & Growth
      • Oct 2023 - Present
    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Founding Team | Product & Growth
      • Apr 2022 - Sep 2023

      Barbera is a SaaS platform that enhances customer experience and boosts retention for salons. - Designed the entire web and mobile applications, driving the product strategy, and leading the development process to successfully ship the very first build within a span of two months. - Shipped 30+ major features, owning documents, designs, analytics and success. - Executed core platform innovation, including Barbera Retention Engine and Performance Analytics tool, driving a 50%… Show more Barbera is a SaaS platform that enhances customer experience and boosts retention for salons. - Designed the entire web and mobile applications, driving the product strategy, and leading the development process to successfully ship the very first build within a span of two months. - Shipped 30+ major features, owning documents, designs, analytics and success. - Executed core platform innovation, including Barbera Retention Engine and Performance Analytics tool, driving a 50% increase in returning customer revenue for salons within 3 months. - Optimized onboarding flow, resulting in a 60% conversion rate and quick understanding of core product value proposition. - Introduced platform currency. Leveraging it for secondary revenue (20% ARPU contribution), and integrating it into the referral program that attracted almost every second user to the platform.

    • Product Management Intern
      • Sep 2021 - Mar 2022

      - Conducted in-depth market analysis and competitive research with 20+ products, identifying untapped opportunities and positioning the platform as a market leader. - Supervised the process of validating insights with 6,500+ salons across 70 cities in India, driving impactful improvements in customer experience and retention strategies. - Designed and built No-code MVP, tested with 10+ businesses, automating 50% of manual salon data operations, driving efficiency and laying the groundwork… Show more - Conducted in-depth market analysis and competitive research with 20+ products, identifying untapped opportunities and positioning the platform as a market leader. - Supervised the process of validating insights with 6,500+ salons across 70 cities in India, driving impactful improvements in customer experience and retention strategies. - Designed and built No-code MVP, tested with 10+ businesses, automating 50% of manual salon data operations, driving efficiency and laying the groundwork for a scalable full-stack product.

    • Researcher
      • Aug 2020 - Nov 2020

      Formulated strategies based on thorough market research, providing insights into the competitive landscape to support decision-making. Formulated strategies based on thorough market research, providing insights into the competitive landscape to support decision-making.

Education

  • Symbiosis Centre for Management Studies- Pune
    Bachelor of Business Administration - BBA, Marketing
    2019 - 2022

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