Experience

Telesoft

• United Kingdom
• Computer and Network Security
• 1 - 100 Employee

• GET/System Support Engineer

  • Oct 2021 - Present

  • Working on Systems that run on different linux/unix platforms like CentOS and Redhat Enterprise Linux. •Ensuring Correct functionality of the servers through various commands and also Keeping a clean watch for any abnormality in the system logs. •Troubleshooting the systems for any issues based on the logs. • Demonstration of cyber security products and Cyber range. • Integration of VAS services (CRBT, Voicemail & MCA) with telecom operators using Telesoft Signalling and media platform. • Demonstration & training of products, knowledge transfer to team and customers. • Creation of test specification from user requirements • Understand products and deployments to provide outstanding support to customers. • Take a lead on project activities within the team to ensure delivery of perfect testing, installation and support. • To replicate/simulate the problems raised by the customers in LAB to identify and resolution. • To give onsite support when required for the customer based in India. • Customer engagement and liaising. • Work alongside engineering teams to integrate products, whether it is a new product, new functionality or a resolution to a problem on an existing product. Show less



Teleindia Networks Pvt Ltd

• India
• Telecommunications
• 300 - 400 Employee

• Technical Field Engineer

  • Aug 2021 - Oct 2021

  •Systems Installations, Mux Installations (Ciena) and their configurations. •Co-ordinating with NOC on Successfull implementations of various tasks onsite. •Providing immediate support Onsite on short notice ensuring continuous working of the electronic equipment. •Systems Installations, Mux Installations (Ciena) and their configurations. •Co-ordinating with NOC on Successfull implementations of various tasks onsite. •Providing immediate support Onsite on short notice ensuring continuous working of the electronic equipment.