Operations Technician

• Dec 2022 - Present

● Stock planning and re-ordering ● Supplier management ● Deliveries booking-in ● Supporting the Production & Dispatch Managers ● Supporting expansion of production & fulfilment capabilities in line with the growth ● Maintaining interface between Operations with Customer Service ● Driving efficiency through the supply chain and operations ● Reporting KPIs to the CEOs ● Stock planning and re-ordering ● Supplier management ● Deliveries booking-in ● Supporting the Production & Dispatch Managers ● Supporting expansion of production & fulfilment capabilities in line with the growth ● Maintaining interface between Operations with Customer Service ● Driving efficiency through the supply chain and operations ● Reporting KPIs to the CEOs

Delivery Driver

• Aug 2021 - Dec 2022

o Inventory check at the end of the week o Keep detailed mileage and fuel reports to track overall fuel costs helping in cost optimization o Complete deliveries with average delivery time of under 10 minutes by choosing best and most efficient routes o Communicate customer complaints, requests and feedback to company management for swift resolution aiding customer satisfaction. o Inventory check at the end of the week o Keep detailed mileage and fuel reports to track overall fuel costs helping in cost optimization o Complete deliveries with average delivery time of under 10 minutes by choosing best and most efficient routes o Communicate customer complaints, requests and feedback to company management for swift resolution aiding customer satisfaction.

Bartender

• Jun 2021 - Aug 2021

o Organized bar/store inventory and storage procedures to keep stock within optimal levels and meet expected customer demands o Mixed up exciting drinks as per customer preference o Organized bar/store inventory and storage procedures to keep stock within optimal levels and meet expected customer demands o Mixed up exciting drinks as per customer preference

Delivery Driver

• Mar 2021 - May 2021

Technical Support Specialist

• May 2019 - Dec 2020

- Responsible for providing Tier 1 IT support to National Australia Bank (NAB) employees through Desk Side Support Service - Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones. - Showcased effective triaging and escalation management for timely resolution of Level 2 technical issues by collaborating with cross-functional support teams - Implemented and rolled out SOPs on fix of various software related issues Show less

Mechanical Engineer

• Jan 2019 - May 2019

- Designed and Implemented 'Electric Conversion Kit' for IC Engine powered Motorbike and Autorickshaws - Led the project planning meetings to coordinate mechanical assembly designs and procurement activities, ensuring the delivery within the timelines - Suggested cost optimization proposals on make-versus-buy analysis or alternative sourcing - Evaluated final product’s overall performance, reliability, and safety - Reduced the running cost of the converted vehicle by ~65% from IC engine Show less