Nikhil Chopra

Associate Vice President, Global Business Transformation at Xceedance
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN

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5.0

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Preeti Sharma, PMP

Nikhil is one of the most important members at Xceedance, and not just our team. He is a great team player with amazing interpersonal skills - he has an incredible rapport with all teams that he works with, which complement his project management skills. He is always very lively and really great to work with. I would rate Nikhil very highly not only for his domain knowledge and perseverance, but also for his ability to remain calm and methodical under high pressure.

Bent Isachsen

I worked with Nikhil for over 7 years and it was a pleasure. Nikhil is committed, smart and result driven individual that works well both independently and as part of a group. He has developed from an insurance technicians, processing London Market messages to an operational change analyst. As a valued staff member we brought Nikhil to London as part of the closure of the India operation and he further increased his knowledge of insurance processes and change initiatives. He is an outwards individual with detailed knowledge of the insurance processes. Always willing to help and deliver value. A great resource for any organisation.

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Experience

    • United States
    • Insurance
    • 700 & Above Employee
    • Associate Vice President, Global Business Transformation
      • Jul 2022 - Present

    • Senior Manager Digital Transformation Unit
      • Jul 2020 - Present

    • Manager Program/Project Management
      • Aug 2018 - Jul 2020

    • Bermuda
    • Insurance
    • 1 - 100 Employee
    • Change Management Specialist
      • Nov 2015 - Jun 2018

      Adopted the role of business change management on the strategic integration of Sequel Eclipse Underwriting system for Lloyds & Non Lloyds business. •Successfully transitioned India operations to London office by training new hires within strict deadlines•Business Change – Adapting new working processes and reporting standards as part of a new system delivery. This also included involvement in an organisation wide Business Design Authority to facilitate the direction of the project and prioritizing deliverable s.•Stakeholder Management: Managing stakeholders to ensure all aspects of project delivery should efficiently managed in lieu with stakeholders requirements. Stakeholders includes, Underwriting groups, IT consultants, Technical Business analysts and system vendors.•System configuration – Liaising with multiple stakeholders across an international organisation to configure the system to meet the business requirements of underwriting, claims, finance/tax and compliance•Testing: Provided testing resources and management for the User Acceptance Testing (UAT) phase of the project. Involving the defect management and sign off of core system functionality. •Data Migration – Provided the business logic behind the migration of policy and financial information from legacy systems

    • Assistant Manager Operations/Transition Management
      • Apr 2014 - Nov 2015

      Key Responsibilities includes managing a team of 12 resources across various operational segments – P&C Underwriting, Specialty Underwriting & Technical accounting. Driving various business & people improvement projects. Improving reporting standards across the department by liaising with Onshore reporting team. Publishing monthly dashboards for departments and provide periodic updates to the Onshore stakeholders. •Spearhead “Career Roadmap” project for over 100 member operations vertical to provide employees a transparent platform to perform, analyse their performance, work on their weak areas & earn their promotions in 2014. • Effective capacity planning including volume trend analysis/forecasting to ensure optimum business efficiencies. • Transitioned multiple processes from Third party US Operations to India operations within strict deadlines.•Streamlined reporting formats across the floor with an annual saving of 500 hours•Successfully driven young leader ship methodology across the team lead group resulting in positive outputs.

    • Team Lead Operations/Transition Management
      • Aug 2012 - Mar 2014

      Key Responsibilities includes managing a team of 6 resources Technical Accounting (Bureau & Non-Bureau). Ensuring adherence to TAT and Accuracy targets as per the agreed SLAs, Effective Capacity planning including Volume trend analysis/ Forecasting to ensure business continuity, Conduct regular & effective 1-2-1 discussions with the team members to review their performance and identify training needs, Mentoring team members to improve their competencies, Retention of critical talent & recruiting new hires. • Designed skill set matrix and mapped resources as per their competencies ensuring effective utilization of resources, which then was implemented across the department. • Successfully completed Underwriting premium & cash matching project before the timescale, resulting in saving of 450 hours.• Ensured healthy environment within the team, resulting in employee satisfaction

    • Senior Operations Analyst
      • Apr 2012 - Aug 2012

    • Operations Analyst
      • Oct 2010 - Mar 2012

    • Australia
    • Insurance
    • 100 - 200 Employee
    • Advance Associate
      • Jun 2008 - Oct 2010

Education

  • Indraprastha University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2005 - 2008
  • D.A.V Public School
    Commerce, Commerce
    -

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