Program Manager Apprentice

• Nov 2022 - Present

Overall responsibility for building and managing effective long-term relationships with multiple external and internal partners.Collaborating with cross functional teams and stakeholders. Overall responsibility for building and managing effective long-term relationships with multiple external and internal partners.Collaborating with cross functional teams and stakeholders.

Client Relationship Specialist + Social Media Management & Marketing

• Jun 2022 - Present

-Conduct client interviews to determine level of need and assign the appropriate care navigator. -Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system.-Build the initial client relationship and confidence in our organization with every prospective client interaction.-Drafts communications, including content for emails, reminders, newsletters, etc. ensuring that all communications are meaningful and easy to understand.-Increased impressions by 67.2%, increased engagement by 15.4%, and increased audience gained by 500% for a client within my first month of working on their social media.

Founder

• Jul 2020 - Present

-Analyzing businesses digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements.-Using social media marketing tools such as; Sprout Social, Hootsuite, Canva, Constant Contact, Mailchimp, and others to create, schedule, publish, and maintain a brands’ social media content and newsletters.-Co-led a virtual fundraiser in 2020 that raised over $1,600 for families who were impacted by food insecurity. Used Facebook, Instagram, and Snapchat to raise awareness. Responsible for the coordination between a community program, donors, and food recipients. -Launched @NikhauleBeReading book-stagram page that creates book-ish related content.

Director of Community Partnerships

• Sep 2018 - Present

Assisting the CEO in coordinating various integrated communication, online marketing activities and various works on social media.Developing relationships with community partners, organizations and other stakeholders to support the CEO's goals.Attending trade shows, company sponsored promotions and events as needed.Executing a wide variety of details that involve campaigns, outbound calls, community outreach,public relations, as well as any administrative/clerical responsibilities necessary.Establish and maintain professional relationships with participants, and stakeholders inaccordance with organization standards.

HIV Coordinator

• May 2019 - Sep 2021

Led an HIV and Case Management program that maintained a viral suppression rate above 90%, and a retention rate above 80%. This exceeded percentages on a city, state, and national level.Strategized, developed and managed the digital marketing campaign for the program’s annual HIV fundraiser, which raised over $12,000 in my first year.Consulted with new referrals into the program, completed new patient intakes, led focus groups, and completed quality assurance and reporting for the program. Growing the program by over 8% during my time, a record high for the program.Built a project plan for a $36k grant the program received to deliver groceries to patients, making sure it fit stakeholder and patient needs and was completed within budget.Led LHL’s Consumer Advisory Council, sat on Erie’s Diversity, Equity and Inclusion Committee, sat on the DEI: Community and Culture sub committee, and co-facilitated Erie’s first DEI bookclub.Expanded the team by 50% during my time, a record high for the program. Supervised a team of case managers, this also included recruitment, hiring, onboarding and training. Cultivated a safe, and productive working environment for the team.

MedSTEM Pathways Instructor

• May 2018 - Aug 2018

Created the curriculum for the Community Health course, designed holistic student-centered activities that supported the goals and outcomes of the program as I encouraged knowledge sharing among the students.Worked collaboratively with classroom assistants to create action learning plans and develop strategies that ultimately increase participation and information retention in the classroom.Worked diligently to ensure a safe learning environment to fit the social and emotional needs of the students while building relationships that encouraged participation while teaching, skill-building, teamwork, and critical thinking through education; while teaching lessons pertaining to existing health inequities in Chicago.

Community Health Intern

• Jan 2018 - Jun 2018

• Work with the Community Health Coordinator in implementing Christ Hospital’s Community Health Needs Assessment.• Identifying and engaging community and faith-based leaders in diabetes and asthma prevention and control programs.• Analyzing community health status data.• Researching and presenting evidenced-based or promising approaches to treating asthma and diabetes• Identifying key leaders in the restorative justice movement who could be helpful to Christ Hospital’s efforts at reducing violence

Intern

• Sep 2017 - Jun 2018

Intern

• Sep 2017 - Jun 2018

Working to create a health equity analysis for the wage policy issues and other policy issues being developed by South Suburbs United. Working to create a health equity analysis for the wage policy issues and other policy issues being developed by South Suburbs United.

Community Volunteer

• Apr 2015 - Jun 2018

Actively working towards becoming a reliable resource and helping hand for Chicago's homeless and disadvantaged population. Providing consistent assistance in the execution of meals, events, and connecting the participants with the needed resources. Actively working towards becoming a reliable resource and helping hand for Chicago's homeless and disadvantaged population. Providing consistent assistance in the execution of meals, events, and connecting the participants with the needed resources.

Health Professions Navigator Program

• Sep 2017 - May 2018

● Will learn about health disparities and potential careers within the health science professions ● Will learn about opportunities in research and practice projects ● Will participate in workshops to prepare for the graduate/professional school admissions process

MCH Mentorship Program

• Sep 2017 - May 2018

● Will attend meetings at least twice during the fall and spring semesters to discuss ● Will participate in the MCH blog at the University of Illinois at Chicago ● Will be invited to all MCH student oriented events and workshops held at UIC-SPH

Key Holder

• May 2015 - Mar 2018

-Delivering upbeat and quality customer service as well as handling customer complaints. -Assisting with store projects and merchandising as needed.-Replenishing merchandise as according to brand standard.-Responsible for leadership tasks as assigned by store manager.-Coaching newer sales associate as well as training,-Enforcing company policies and ensuring a safe environment for sales associates.-Providing individual and team performance and recommendations to store manager.

Peer Advisor

• Sep 2017 - Dec 2017

Provided guidance and support for young adults who wish to take the initiative to become more civically engaged within their communities while providing individual and group-based training and workshops.Worked collaboratively with other peer advisors within the foundation to serve as a more holistic support system to community members, and promote advocacy to those involved in community work. Provided guidance and support for young adults who wish to take the initiative to become more civically engaged within their communities while providing individual and group-based training and workshops.Worked collaboratively with other peer advisors within the foundation to serve as a more holistic support system to community members, and promote advocacy to those involved in community work.

Student Volunteer

• Jan 2017 - May 2017

Mapping out available resources in Chicago's Englewood community, while observing and recording the presence of businesses in the neighborhood and the lack of needed resources. Community OutreachCommunity Engagement Community Mapping Mapping out available resources in Chicago's Englewood community, while observing and recording the presence of businesses in the neighborhood and the lack of needed resources. Community OutreachCommunity Engagement Community Mapping

Student Intern

• Jan 2015 - May 2015

A program that assesses, measures and tracks the student’s interest and growth in corporate disciplines, entrepreneurial disciplines and real world experience through a shadowing program. A program that assesses, measures and tracks the student’s interest and growth in corporate disciplines, entrepreneurial disciplines and real world experience through a shadowing program.

Intern

• May 2014 - Aug 2014

Training Learning and Development Intern. Responsibilities included filing, organizations, and assistance on group projects. Training Learning and Development Intern. Responsibilities included filing, organizations, and assistance on group projects.

Intern

• May 2013 - May 2014

-Fashion related group projects and research assignments.-Quick and efficient customer care and fashion sense.-Monthly projects all relating to store merchandising, current fashion trends, as well as creating original and unique fashion sketches. -Fashion related group projects and research assignments.-Quick and efficient customer care and fashion sense.-Monthly projects all relating to store merchandising, current fashion trends, as well as creating original and unique fashion sketches.