Experience

ProManage.biz
• India
• Technology, Information and Internet
• 1 - 100 Employee
• Deputy Manager

  • Mar 2023 - Present


athenahealth

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate Manager

  • Oct 2021 - Mar 2023

  Marketing Data Operations - Managing leads and campaigns for the marketing division. Marketing Data Operations - Managing leads and campaigns for the marketing division.



Merit

• United States
• Software Development
• 1 - 100 Employee

• Operations Team Lead

  • Aug 2018 - Oct 2021

  Handling a team working on Field Research Outsourcing. Primary roles is to Maintaining reports, Building strategies on meeting targets where we have close to 45 KPIs, constant client communication, and responsible for the researcher's KRA. Handling a team working on Field Research Outsourcing. Primary roles is to Maintaining reports, Building strategies on meeting targets where we have close to 45 KPIs, constant client communication, and responsible for the researcher's KRA.



CSS Corp

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead

  • Sep 2012 - Aug 2018

  Started my career at CSS Corp as a technical support engineer and got promoted to SME and then to Team Lead. Experience in - Tech support, Advance Tech support, ERT, Payment processing, Retention. Started my career at CSS Corp as a technical support engineer and got promoted to SME and then to Team Lead. Experience in - Tech support, Advance Tech support, ERT, Payment processing, Retention.