Experience

RAAVAN TECHNOLOGY SOLUTIONS PRIVATE LIMITED

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Lead

  • Jun 2023 - Present

  Experienced Technical Lead adept at providing technical guidance and mentoring developers. Skilled in implementing software engineering best practices, ensuring code quality, and fostering a culture of continuous improvement. Let's connect and elevate your development team to new heights.

• Full Stack Developer

  • Jul 2022 - Jul 2023

  Experienced Full Stack Developer proficient in designing and developing end-to-end web solutions. Skilled in front-end languages (HTML/CSS, JavaScript) and frameworks React, as well as back-end technologies Java, Asp.Net Core. Passionate about delivering seamless user experiences and driving innovation through comprehensive development expertise. Let's connect and build remarkable digital solutions together.



SANeForce - Sales Force Automation | Pharma SFA | CRM | SFE | FMCG SFA | Payroll Software

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Developer

  • Jun 2021 - Jun 2022

  Detail-oriented Software Developer with a meticulous approach to coding. Experienced in writing clean, maintainable code and implementing best practices. Proficient in various programming languages and frameworks, with a focus on efficiency and performance. Let's connect and collaborate on projects that prioritize coding excellence. Detail-oriented Software Developer with a meticulous approach to coding. Experienced in writing clean, maintainable code and implementing best practices. Proficient in various programming languages and frameworks, with a focus on efficiency and performance. Let's connect and collaborate on projects that prioritize coding excellence.



Macaw Solutions

• Pakistan
• IT Services and IT Consulting

• Junior Software Developer

  • Sep 2020 - Jun 2021

  Enthusiastic and motivated Junior Software Developer eager to contribute to dynamic development projects. Skilled in programming languages C# and frameworks React, with a strong foundation in software development principles. Committed to continuous learning, collaborative teamwork, and delivering high-quality code. Let's connect and explore opportunities to build innovative solutions together. Enthusiastic and motivated Junior Software Developer eager to contribute to dynamic development projects. Skilled in programming languages C# and frameworks React, with a strong foundation in software development principles. Committed to continuous learning, collaborative teamwork, and delivering high-quality code. Let's connect and explore opportunities to build innovative solutions together.



A & A Dukaan Financial Services Private Limited

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Relationship Officer

  • May 2019 - Oct 2019

  Dedicated Customer Relationship Officer with a strong background in the banking industry. Experienced in providing personalized service, understanding financial needs, and delivering tailored solutions. Skilled in fostering long-term relationships, ensuring customer satisfaction, and promoting loyalty. Proficient in banking products, regulations, and leveraging CRM systems to streamline operations. Let's connect to drive exceptional customer experiences in the banking sector. Dedicated Customer Relationship Officer with a strong background in the banking industry. Experienced in providing personalized service, understanding financial needs, and delivering tailored solutions. Skilled in fostering long-term relationships, ensuring customer satisfaction, and promoting loyalty. Proficient in banking products, regulations, and leveraging CRM systems to streamline operations. Let's connect to drive exceptional customer experiences in the banking sector.



Swiggy

• 100 - 200 Employee

• Customer Relationship Officer

  • Jan 2018 - Sep 2018

  Experienced Customer Relationship Officer dedicated to delivering exceptional customer experiences. Skilled in actively listening to customer needs, resolving inquiries, and providing personalized solutions. Committed to building lasting relationships, fostering loyalty, and exceeding expectations. Proficient in CRM software and adept at leveraging customer data for proactive engagement. Let's connect and create memorable experiences for your customers. Experienced Customer Relationship Officer dedicated to delivering exceptional customer experiences. Skilled in actively listening to customer needs, resolving inquiries, and providing personalized solutions. Committed to building lasting relationships, fostering loyalty, and exceeding expectations. Proficient in CRM software and adept at leveraging customer data for proactive engagement. Let's connect and create memorable experiences for your customers.



HGS - Hinduja Global Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Relationship Officer

  • Aug 2016 - Sep 2017

  In my role as a Customer Relationship Officer, I prioritize understanding the unique needs and preferences of each customer. I am adept at actively listening to their concerns, inquiries, and feedback, and proactively finding solutions to address their needs. I strive to create a personalized and positive experience at every touchpoint, aiming to exceed expectations and build trust and loyalty. In addition to my strong customer service skills, I am proficient in leveraging customer relationship management (CRM) software to maintain accurate records, track customer interactions, and identify opportunities for further engagement. I am also adept at analyzing customer data and feedback to identify trends and insights, allowing for proactive measures to enhance customer experiences. My goal is to go above and beyond in building lasting connections with customers, fostering their loyalty and advocacy. I believe that exceptional customer experiences are key to business success, and I am committed to consistently delivering the highest level of service. Show less