Nik Cheng
Product Manager at Stamped- Claim this Profile
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Cantonese Limited working proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Mike Stephenson
Nik Cheng is a 3x asset to any tech startup as a person whom has analysis and process skills in technology and real estate from his formal education. Nik’s experience set has powered up his formal education to allow him to hit the ground running in fast pace organizations that are ripe with change and continuous disruption. I am grateful to have worked with Nik and saw first hand his grit and determination to mutual success.
Dean Fogarty
Nik’s professionalism and tenacity made him a well-respected and successful team member as part of our Customer Zero program. He takes a customer-centric approach to understanding the customer’s pain points, wants and needs - while speaking in terms the customer will understand. You feel he takes the time to LISTEN, and makes you feel as if your needs are his #1 priority. Nik’s technical understanding allows him to easily interface with Technical Product Groups, Engineering and QA teams. His mastery of SCRUM best-practices allows for consistent communication, tracking and resolution of issues, escalation of critical problems, and overall best-in-class service and success rate. I would highly recommend Nik – he will no doubt prove to be a champion for your product and customers.
Mike Stephenson
Nik Cheng is a 3x asset to any tech startup as a person whom has analysis and process skills in technology and real estate from his formal education. Nik’s experience set has powered up his formal education to allow him to hit the ground running in fast pace organizations that are ripe with change and continuous disruption. I am grateful to have worked with Nik and saw first hand his grit and determination to mutual success.
Dean Fogarty
Nik’s professionalism and tenacity made him a well-respected and successful team member as part of our Customer Zero program. He takes a customer-centric approach to understanding the customer’s pain points, wants and needs - while speaking in terms the customer will understand. You feel he takes the time to LISTEN, and makes you feel as if your needs are his #1 priority. Nik’s technical understanding allows him to easily interface with Technical Product Groups, Engineering and QA teams. His mastery of SCRUM best-practices allows for consistent communication, tracking and resolution of issues, escalation of critical problems, and overall best-in-class service and success rate. I would highly recommend Nik – he will no doubt prove to be a champion for your product and customers.
Mike Stephenson
Nik Cheng is a 3x asset to any tech startup as a person whom has analysis and process skills in technology and real estate from his formal education. Nik’s experience set has powered up his formal education to allow him to hit the ground running in fast pace organizations that are ripe with change and continuous disruption. I am grateful to have worked with Nik and saw first hand his grit and determination to mutual success.
Dean Fogarty
Nik’s professionalism and tenacity made him a well-respected and successful team member as part of our Customer Zero program. He takes a customer-centric approach to understanding the customer’s pain points, wants and needs - while speaking in terms the customer will understand. You feel he takes the time to LISTEN, and makes you feel as if your needs are his #1 priority. Nik’s technical understanding allows him to easily interface with Technical Product Groups, Engineering and QA teams. His mastery of SCRUM best-practices allows for consistent communication, tracking and resolution of issues, escalation of critical problems, and overall best-in-class service and success rate. I would highly recommend Nik – he will no doubt prove to be a champion for your product and customers.
Mike Stephenson
Nik Cheng is a 3x asset to any tech startup as a person whom has analysis and process skills in technology and real estate from his formal education. Nik’s experience set has powered up his formal education to allow him to hit the ground running in fast pace organizations that are ripe with change and continuous disruption. I am grateful to have worked with Nik and saw first hand his grit and determination to mutual success.
Dean Fogarty
Nik’s professionalism and tenacity made him a well-respected and successful team member as part of our Customer Zero program. He takes a customer-centric approach to understanding the customer’s pain points, wants and needs - while speaking in terms the customer will understand. You feel he takes the time to LISTEN, and makes you feel as if your needs are his #1 priority. Nik’s technical understanding allows him to easily interface with Technical Product Groups, Engineering and QA teams. His mastery of SCRUM best-practices allows for consistent communication, tracking and resolution of issues, escalation of critical problems, and overall best-in-class service and success rate. I would highly recommend Nik – he will no doubt prove to be a champion for your product and customers.
Credentials
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Certified ScrumMaster (CSM)
Scrum AllianceJul, 2020- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceMay, 2019- Nov, 2024 -
Programming Foundations: Databases
Lynda.comMay, 2019- Nov, 2024 -
Product Management and Development Foundations
Lynda.comAug, 2018- Nov, 2024 -
Scrum: Advanced
Lynda.comJul, 2018- Nov, 2024
Experience
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Stamped
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Canada
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Internet Publishing
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1 - 100 Employee
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Product Manager
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Jun 2022 - Present
B2B | Ecommerce | SAAS B2B | Ecommerce | SAAS
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NetCents Technology
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Canada
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Financial Services
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1 - 100 Employee
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Product Lead
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Mar 2022 - May 2022
B2B & B2C | Web & Mobile | Crypto | FintechNetCents offers merchants, partners, and users an entire cryptocurrency ecosystem by providing full payment integration, Instant Settlements, and security while giving users access to over 40 million merchants worldwide.I took over and oversaw the entire product portfolio for a more holistic approach to prioritizing resources, establishing metrics and processes, and achieving business goals.
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Product Lead, Visa
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Feb 2022 - Mar 2022
Led the final stages with external partners for our new crypto Visa Prepaid Debit card product
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privodeal
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Canada
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Real Estate
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Founder, Product & Growth
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Oct 2021 - Dec 2021
Marketplace | Proptechprivodeal is an online marketplace platform that connects wholesalers and private sellers with buyers who are looking for off-market real estate deals.• Built a functional off-market real estate marketplace MVP from front-end responsive-web design to back-end processes & email API pushes in a short 7-week span using a no-code platform • Grew the user base through Facebook and Instagram channels and guerilla marketing• Invalidated the hypothesis of real estate wholesalers (sellers) adopting an additional buyer lead channel even when they actively get new buyer inquiries for their property listings
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addy
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Canada
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Real Estate
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1 - 100 Employee
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Product Manager
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Aug 2020 - Jul 2021
B2C | Fintech Startup | Mobileaddy makes real estate investment accessible to everyone, through crowdfunding properties and letting anyone invest from only $1.• Prioritized product backlog with stakeholder alignment to maximize time to business value through MVPs and iterated learning• Maximized developer efficiency through mockups, manual testing, and user stories - breaking down product initiatives into manageable requirements for incremental releases• Understanding customer needs and friction from analyzing user engagements and support inquiries• Led ideations with cross-functional stakeholders on user problems and solutions • Implemented features for reducing user-flow friction and increasing customer growth, conversion, and viral coefficient • Initiated the transition from a responsive-web monolithic application to mobile-first SPA• Decreased cost and risk through layering in EFT payment channel and GRC (Governance, Risk Management, Compliance) legal guardrails within the app• Guided the application of code monitoring tools to improve code quality and maintainability for tech debt reduction
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Zafin
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Canada
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Software Development
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500 - 600 Employee
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Senior Product Strategy Associate
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Apr 2020 - Jul 2020
B2B | FintechZafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.• Developed go-to-market and partnership strategies targeting small & medium banks to increase the serviceable US market for the product suite• Responded to RFPs from Tier 1 & 2 banks globally and improved the bid response process B2B | FintechZafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.• Developed go-to-market and partnership strategies targeting small & medium banks to increase the serviceable US market for the product suite• Responded to RFPs from Tier 1 & 2 banks globally and improved the bid response process
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Absolute Software
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Canada
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Computer and Network Security
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500 - 600 Employee
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Product Specialist & Customer Success
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Oct 2018 - Mar 2020
B2B | Cybersecurity • Led Beta Feature tests with customers and improved features through tests with Absolute's IT team (Customer Zero Program), increasing the NPS during feature releases.• Increased my portfolio's weekly active users and elevated portfolio health-score from leveraging customer health Tableau analytics and regularly engaging customer stakeholders to solve product usage pain-points• Gathered customer journey insights, feature feedback, and facilitated beta previews.• Coordinated sales initiatives leading to near 100% renewal rate upon contract expiries and revenue expansion in portfolio Annual Contract Value
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Hungerford Properties
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Canada
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Real Estate
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1 - 100 Employee
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Senior Acquisitions (Product Manager)
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Jun 2013 - Jul 2017
Product | Financials | Real Estate Product | Financials | Real Estate
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Intracorp Homes
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Canada
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Real Estate
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1 - 100 Employee
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Acquisitions Analyst
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Jul 2012 - Jun 2013
Financials | Analysis Financials | Analysis
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Education
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The University of British Columbia
Bachelor's Degree, Commerce (Honours) -
BrainStation
Product Management Certificate -
Shanghai Jiao Tong University
Antai School of Business, Exchange Program