Experience

Telemach Hrvatska

• Croatia
• Telecommunications
• 300 - 400 Employee

• E-learning Coordinator @ Education Center

  • Nov 2022 - Present

  My tasks as a E-learning Coordinator include: • Assessing learning and development needs through surveys, interviews, focus groups, and communication with managers, trainers and customer representatives. • Designing digital courses that support the full employment lifecycle, including onboarding, skill and career development, independently or in collaboration with domain area experts • Updating course specification and content documentation, ensuring that it is accurate, version… Show more My tasks as a E-learning Coordinator include: • Assessing learning and development needs through surveys, interviews, focus groups, and communication with managers, trainers and customer representatives. • Designing digital courses that support the full employment lifecycle, including onboarding, skill and career development, independently or in collaboration with domain area experts • Updating course specification and content documentation, ensuring that it is accurate, version controlled, and quality assured • Creating course materials • Managing the end-to-end process from initial course development, to roll out, to assessment of effectiveness • Managing the chosen Learning Management System (LMS) to ensure the best user experience • Experienced in digital learning design • Experienced in SCORM publishing to Learning Management System (LMS) • Tracking and reporting learning progress to key stakeholders

• Help Portal Coordinator @ Education Center

  • Jul 2021 - Dec 2022

  My tasks as a Help Portal Coordinator included: • providing knowledge and information support to frontline employees • reviewing and editing written technical and non-technical documents for clarity, grammar, spelling, punctuation, content, and style • encouraging a culture of knowledge-sharing and collaborative work flow among departments and teams • helping capture new knowledge inside the company • monitor progress and learning processes by keeping track of engagement and… Show more My tasks as a Help Portal Coordinator included: • providing knowledge and information support to frontline employees • reviewing and editing written technical and non-technical documents for clarity, grammar, spelling, punctuation, content, and style • encouraging a culture of knowledge-sharing and collaborative work flow among departments and teams • helping capture new knowledge inside the company • monitor progress and learning processes by keeping track of engagement and other metrics • making sure that the right knowledge and information goes to the right people and that this information is applied to business activities



TEDxZagreb

• Croatia
• Non-profit Organizations
• 1 - 100 Employee

• Mentor

  • Jul 2020 - Present



Ciceron komunikacije d.o.o.

• Croatia
• Professional Training and Coaching
• 1 - 100 Employee

• Soft Skills Trainer

  • Dec 2017 - Jun 2021

  Ciceron communications organize and perform soft skills business educations, consulting and coaching, particulary in rhetoric, public speaking and presentation skills, communication skills, media training, leadership, negotiating, sales skills... As I Soft Skills Trainer at Ciceron, I mainly performed group and individual training in Rhetoric & Public speaking, Media training and Communication and Presentation skills.

• Business education and Office assistant

  • Sep 2015 - Nov 2017