Nika Clarisse Nasayao, CLSSGB, CDAA

Customer Experience Analyst at PLDT
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Contact Information
us****@****om
(386) 825-5501
Location
Marikina, National Capital Region, Philippines, PH

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Bio

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Credentials

  • Analyzing and Visualizing Data with Microsoft Power BI
    Davidson College
    Dec, 2022
    - Nov, 2024
  • Certified Data Analyst Associate
    NIEVGEN
    Oct, 2022
    - Nov, 2024
  • Google Data Analytics
    Google
    Feb, 2022
    - Nov, 2024
  • Become a User Experience Designer
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Canva for UX Brainstorming and Collaboration
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Digital Transformation
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Certified Lean Six Sigma Green Belt
    The Council for Six Sigma Certification (CSSC)
    Mar, 2021
    - Nov, 2024
  • Project Management Principles and Practices Specialization
    UC Irvine
    Dec, 2020
    - Nov, 2024
  • Certified Lean Six Sigma Yellow Belt
    The Council for Six Sigma Certification (CSSC)
    Jun, 2020
    - Nov, 2024
  • Project Sparta Scholar
    Department of Science and Technology
    Jun, 2020
    - Nov, 2024

Experience

  • PLDT
    • Philippines
    • Telecommunications
    • 700 & Above Employee
    • Customer Experience Analyst
      • May 2016 - Present

      Customer Experience Voice of the Customers Churn and Retention Management Data Visualization and Insights Customer Experience Voice of the Customers Churn and Retention Management Data Visualization and Insights

  • Insights by Kantar
    • United Kingdom
    • Market Research
    • 700 & Above Employee
    • Senior Project Management Executive
      • Oct 2015 - Apr 2016

    • Project Management Executive
      • Apr 2014 - Sep 2015

    • Project Management Assistant
      • Jun 2012 - Mar 2014

Education

  • University of Santo Tomas
    Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
    2008 - 2012
  • St. Scholastica's Academy Marikina
    1997 - 2008

Community

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