Experience

Prime Minister's Department

• Malaysia
• Government Administration
• 100 - 200 Employee

• Videographer

  • Nov 2022 - Present



foodpanda

• Singapore
• Internet Marketplace Platforms
• 700 & Above Employee

• Food Runner

  • Oct 2020 - Present

  1) Assist vendor inquiries through Livechat regarding live orders and nonlive orders. For example order cancellation inquiries rider estimate time arrival in the restaurant/shops, payment, & device issue. 2) Perform callback to vendors and customer as required in the process -If reguired. 3) Ensure vendor satisfaction throughout the whole vendor exprience. 4) Maintain SOP knowledge by keep track of updates and changes. 5) Achieve required KPl's to ensure high level… Show more 1) Assist vendor inquiries through Livechat regarding live orders and nonlive orders. For example order cancellation inquiries rider estimate time arrival in the restaurant/shops, payment, & device issue. 2) Perform callback to vendors and customer as required in the process -If reguired. 3) Ensure vendor satisfaction throughout the whole vendor exprience. 4) Maintain SOP knowledge by keep track of updates and changes. 5) Achieve required KPl's to ensure high level of performance. Show less 1) Assist vendor inquiries through Livechat regarding live orders and nonlive orders. For example order cancellation inquiries rider estimate time arrival in the restaurant/shops, payment, & device issue. 2) Perform callback to vendors and customer as required in the process -If reguired. 3) Ensure vendor satisfaction throughout the whole vendor exprience. 4) Maintain SOP knowledge by keep track of updates and changes. 5) Achieve required KPl's to ensure high level… Show more 1) Assist vendor inquiries through Livechat regarding live orders and nonlive orders. For example order cancellation inquiries rider estimate time arrival in the restaurant/shops, payment, & device issue. 2) Perform callback to vendors and customer as required in the process -If reguired. 3) Ensure vendor satisfaction throughout the whole vendor exprience. 4) Maintain SOP knowledge by keep track of updates and changes. 5) Achieve required KPl's to ensure high level of performance. Show less



JABATAN PENERBANGAN AWAM MALAYSIA

• Malaysia
• Aviation & Aerospace
• 1 - 100 Employee

• Intern

  • Jun 2015 - Dec 2015